1.    23 Aug 2017 #1
    Join Date : Jul 2016
    Posts : 27
    windows 10

    message from outlook


    Hello everyone

    I have been having a few problems with my laptop computer so I have reset it.
    I am now getting this message that keeps appearing (see attached)
    How do I get rid of this, can anyone please help.

    Regards calmatClick image for larger version. 

Name:	Capture.PNG 
Views:	46 
Size:	102.8 KB 
ID:	150087
      My ComputerSystem Spec
  2.    24 Aug 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,012
    Windows 10 Pro Build 1703

    Hi calmat.

    Do you have Office 20xx or Office 365 installed? or were they installed?

    Does this just happen out of the blue or does it happen when you do something? (Start a program, right click on a file

    You may also try the clean boot process to isolate if Windows is generating or a third party software.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts


    Ken
      My ComputerSystem Spec
  3.    24 Aug 2017 #3
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,451
    windows 10

    Have you setup any mail program if not thats why you get the message
      My ComputerSystem Spec
  4.    26 Aug 2017 #4
    Join Date : Jul 2016
    Posts : 27
    windows 10
    Thread Starter

    Hello Ken

    I did have office installed but I deleted it.
    this message comes up out of the blue
    Regards Calmat
      My ComputerSystem Spec
  5.    26 Aug 2017 #5
    Join Date : Jul 2016
    Posts : 27
    windows 10
    Thread Starter

    hello

    I have not set up any programme account

    regards calmat
      My ComputerSystem Spec
  6.    26 Aug 2017 #6

    hi there

    it might be because you still have program settings / default settings to use outlook --for example in Internet explorer you might have set default email program to outlook.

    Check Windows default programs and also settings in IE.

    Cheers
    jimbo
      My ComputerSystem Spec
  7.    27 Aug 2017 #7
    Join Date : Jul 2016
    Posts : 27
    windows 10
    Thread Starter

    hello jimbo

    I have checked default programmes and there is nothing there.

    Regards calmat
      My ComputerSystem Spec
  8.    27 Aug 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,012
    Windows 10 Pro Build 1703

    Okay, as this message comes up out of the blue we need to determine what is generating.

    How often does it happen?

    When it happens next look at Task bar and note the names of apps that are active, those with the light blue lines under them. Note all of them please.

    You said you did have office installed. Did you have any hardware set up to email you alerts, like Raid software or maybe something from router with stats?


    Ken
      My ComputerSystem Spec

 


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