message from outlook

  1.    23 Aug 2017 #1

    message from outlook

    Hello everyone

    I have been having a few problems with my laptop computer so I have reset it.
    I am now getting this message that keeps appearing (see attached)
    How do I get rid of this, can anyone please help.

    Regards calmatClick image for larger version. 

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ID:	150087
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 12,254
    Windows 10 Pro x64 Build 1809
       24 Aug 2017 #2

    Hi calmat.

    Do you have Office 20xx or Office 365 installed? or were they installed?

    Does this just happen out of the blue or does it happen when you do something? (Start a program, right click on a file

    You may also try the clean boot process to isolate if Windows is generating or a third party software.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

      My ComputerSystem Spec

  3.    24 Aug 2017 #3

    Have you setup any mail program if not thats why you get the message
      My ComputerSystem Spec

  4.    26 Aug 2017 #4

    Hello Ken

    I did have office installed but I deleted it.
    this message comes up out of the blue
    Regards Calmat
      My ComputerSystem Spec

  5.    26 Aug 2017 #5


    I have not set up any programme account

    regards calmat
      My ComputerSystem Spec

  6. jimbo45's Avatar
    Posts : 6,342
    Windows / Linux : Centos, Ubuntu, OpenSuse
       26 Aug 2017 #6

    hi there

    it might be because you still have program settings / default settings to use outlook --for example in Internet explorer you might have set default email program to outlook.

    Check Windows default programs and also settings in IE.

      My ComputerSystem Spec

  7.    27 Aug 2017 #7

    hello jimbo

    I have checked default programmes and there is nothing there.

    Regards calmat
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 12,254
    Windows 10 Pro x64 Build 1809
       27 Aug 2017 #8

    Okay, as this message comes up out of the blue we need to determine what is generating.

    How often does it happen?

    When it happens next look at Task bar and note the names of apps that are active, those with the light blue lines under them. Note all of them please.

    You said you did have office installed. Did you have any hardware set up to email you alerts, like Raid software or maybe something from router with stats?

      My ComputerSystem Spec


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