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  1.    21 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 4
    Windows 10

    Edge won't work after Creator


    Hi everyone, my very first post anywhere and I am desperate! Upgraded to Creator 3 weeks ago and Edge won't open since - click on it, opens, hangs then back to desktop. Have tried various options to repair but no joy. Now I also get funny message on start up - will try and post screen shot. Can use Opera to browse. Mmm can't see how to attach photo!
      My ComputerSystem Spec
  2.    21 Aug 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,480
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Juliekaren View Post
    Upgraded to Creator 3 weeks ago and Edge won't open since - click on it, opens, hangs then back to desktop.
    Welcome to TenForums @Juliekaren

    Have you tried re-registering Edge? We have a tutorial...
    Reinstall and Re-register Microsoft Edge in Windows 10
      My ComputersSystem Spec
  3.    21 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 4
    Windows 10
    Thread Starter

    Hi Bree, yes I have done this twice as I wasn't logged in as administrator the first time.
      My ComputerSystem Spec
  4.    21 Aug 2017 #4
    Join Date : Oct 2014
    Posts : 2,456
    W10 Pro + W10 Preview

    You could try the following...Settings....Apps.....Default Apps....Click on Microsoft Edge then Reset.
    Attached Thumbnails Attached Thumbnails reset.jpg  
      My ComputersSystem Spec
  5.    21 Aug 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,480
    10 Home x64 (1709) (10 Pro on 2nd pc)

    The standard steps to take would be sfc /scannow followed by Dism /Online /Cleanup-Image /RestoreHealth. You may have tried that already, but note that...

    ...Sometimes it may take running the sfc /scannow command up to 3 times with Fast Startup turned off and restarting the computer after each time to completely fix everything that it's able to.

    If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.
    Run SFC Command in Windows 10

    Use DISM to Repair Windows 10 Image

    If there are still problems that sfc and/or dism can't fix, then an in-place repair install would be the next step to try.

    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec
  6.    21 Aug 2017 #6
    Join Date : Aug 2017
    Posts : 4
    Windows 10
    Thread Starter

    Thanks Dencal, tried that but no go 😠
      My ComputerSystem Spec
  7.    21 Aug 2017 #7
    Join Date : Aug 2017
    Posts : 4
    Windows 10
    Thread Starter

    Thanks Bree, have done that once but will give it another go. Am reluctant to do anything that means reinstalling all the apps. I did go in to make sure the restore was checked which it was but something below was off so I have put it on - not sure that was OK. Have taken a screen shot but as I mentioned previously, don't know how to upload it on this site.
      My ComputerSystem Spec
  8.    21 Aug 2017 #8
    Join Date : Oct 2014
    Posts : 2,456
    W10 Pro + W10 Preview

    Quote Originally Posted by Juliekaren View Post
    Thanks Dencal, tried that but no go ��
    Sorry it did not work....Looks as though you should now attempt Bree suggestions Julie...good luck and welcome to TenForums.
      My ComputersSystem Spec
  9.    21 Aug 2017 #9
    Join Date : Apr 2015
    Port Neches, Texas
    Posts : 238
    Windows 10 Home

    "Edge won't work after Creator"

    Good riddance! Sorry, Julie, couldn't resist.

    I see no one answered your posting question.You can post a screenshot by clicking on the Image Icon above the REPLY box--the square one next to the video one which looks like photo film.

    C.B.
      My ComputerSystem Spec
  10.    21 Aug 2017 #10
    Join Date : Aug 2016
    S/E England
    Posts : 4,480
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Juliekaren View Post
    Am reluctant to do anything that means reinstalling all the apps.
    An in-place repair install keeps all your installed apps, settings and documents.
    This tutorial will show you how to do a repair install of Windows 10 by performing an in-place upgrade without losing anything.
    Repair Install Windows 10 with an In-place Upgrade

    Have taken a screen shot but as I mentioned previously, don't know how to upload it on this site.
    How to Upload and Post Screenshots and Files at Ten Forums
      My ComputersSystem Spec

 
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