Page 2 of 3 FirstFirst 123 LastLast
  1.    07 Aug 2017 #11
    Join Date : Jun 2017
    Kent. England
    Posts : 22
    Windows 10
    Thread Starter

    There's something quite strange going on here: Once again I have gone through all the steps kindly suggested by both Josey Wales and f14tomcat but still it reverts the the Norton Safe home page. Each time I go through the procedure I don't feel like I've actually completed the change. I keep looking for something like 'APPLY' to click but there's nothing there. Am I missing something perhaps?
      My ComputerSystem Spec
  2.    07 Aug 2017 #12
    Join Date : Oct 2014
    Arnold, MD
    Posts : 29,056
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Feathers View Post
    There's something quite strange going on here: Once again I have gone through all the steps kindly suggested by both Josey Wales and f14tomcat but still it reverts the the Norton Safe home page. Each time I go through the procedure I don't feel like I've actually completed the change. I keep looking for something like 'APPLY' to click but there's nothing there. Am I missing something perhaps?
    I don't think you are. I just did those steps on mine. Changed from Google to Bing, click Home button and it went to Bing. Changed it back to Google, click Home and it went to Google. Norton must have something jammed in there like a fishhook. I don't do Norton, so you're back to Josey's suggestions.
      My ComputersSystem Spec
  3.    07 Aug 2017 #13
    Join Date : Jun 2017
    Kent. England
    Posts : 22
    Windows 10
    Thread Starter

    Do you think it might be an idea if I speak to someone at Norton on their 'live chat' facility?
      My ComputerSystem Spec
  4.    07 Aug 2017 #14
    Join Date : Oct 2016
    Charlotte, NC
    Posts : 448
    Win10 Home x64 - 1709

    Hey Feathers,
    Check firefox addons for safe search and disable it, then you should be able to set your home page.
      My ComputersSystem Spec
  5.    07 Aug 2017 #15
    Join Date : Jul 2015
    Posts : 185
    win 10 home

    This morning I got a message from Norton (my security software) telling me to upgrade for free to Norton Safe. I did this and now it has made Norton Safe my home page.
    I suspect OP has been phished.

    Which Norton software was in use?

    I use Norton 360, and it has Norton Safe Web as one of its many components (turned on). The panel/tab containing that component offers no configuration in regards to the Home Page. And my Home Page has not been compromised to date, knock on wood. It is highly unlikely the installed Norton would mimick such phishing tactic to have a valued user 'add' a non-revenue-generating component.

    Anyways, Norton's support forum comprised of fellow users may be better equipped to address the Home Page issue as it relates to Norton Safe Web. But I lean towards malware infection.

    I noticed "Web" has not been typed in the OP. So I may be assuming too much. If "Web" was not typed because it wasn't part of the added install, then it's very likely a phishing malware infection.
      My ComputerSystem Spec
  6.    07 Aug 2017 #16
    Join Date : Jun 2017
    Kent. England
    Posts : 22
    Windows 10
    Thread Starter

    That's cracked it!! Well done Eagle51 and many thanks for your kind help. I went into Firefox Addons, selected Extensions then disabled Norton Safe Search. Then I went back and changed back to Google home page - and it works, in fact, I've tried it three times in case the first time was a fluke. Thank you again. (It does make one wonder whether the Norton Safe Search really does improve security, or is it just their way to get you to use their search engine????)
      My ComputerSystem Spec
  7.    07 Aug 2017 #17
    Join Date : Jun 2017
    Kent. England
    Posts : 22
    Windows 10
    Thread Starter

    That's even more interesting! I've just re-enabled Norton Safe Search in Firefox Addons and it hasn't taken over the home page! I'm still getting Google home page each time I open Firefox.
      My ComputerSystem Spec
  8.    07 Aug 2017 #18
    Join Date : Oct 2014
    Arnold, MD
    Posts : 29,056
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by Feathers View Post
    That's cracked it!! Well done Eagle51 and many thanks for your kind help. I went into Firefox Addons, selected Extensions then disabled Norton Safe Search. Then I went back and changed back to Google home page - and it works, in fact, I've tried it three times in case the first time was a fluke. Thank you again. (It does make one wonder whether the Norton Safe Search really does improve security, or is it just their way to get you to use their search engine????)
    Glad you got it! One other thing. With that addon, set it's option for update to OFF, not default or ON....to prevent Norton from giving it back to you if they try.
      My ComputersSystem Spec
  9.    07 Aug 2017 #19
    Join Date : Jun 2017
    Kent. England
    Posts : 22
    Windows 10
    Thread Starter

    I've done as you suggest. Many thanks for your kind help.
      My ComputerSystem Spec
  10.    07 Aug 2017 #20
    Join Date : Mar 2017
    Posts : 5,850
    64-bit Windows 10 Pro

    Quote Originally Posted by Feathers View Post
    That's cracked it!! Well done Eagle51 and many thanks for your kind help. I went into Firefox Addons, selected Extensions then disabled Norton Safe Search. Then I went back and changed back to Google home page - and it works, in fact, I've tried it three times in case the first time was a fluke. Thank you again. (It does make one wonder whether the Norton Safe Search really does improve security, or is it just their way to get you to use their search engine????)
    That is what I eluded to when I said to look at your extension/plugins but just glad you got it fixed.
      My ComputerSystem Spec

 
Page 2 of 3 FirstFirst 123 LastLast


Similar Threads
Thread Forum
Solved Can't get Edge home button to go to home page!
So, I have defined a home page in Edge Settings, and when I open Edge, it goes to that page. However, when I click on the Home button (with a house symbol) in the top bar, it doesn't go to the home page, but just Top Sites and suggested content as...
Browsers and Email
Change Default Weather Location on Edge Home Page
I have Win 10 V.1607. The default weather location on the Edge Home Page is Sidmouth, Devon. I do not live anywhere near there so I don't know how this has happened. If I go to edit on the weather app and change manually to my location and save it...
Browsers and Email
Change " edge" to different home page
Hi guys looking for some help on setting my home page in the Edge (spartan) which ever they call it by ! Everything i try does not work, i have tried >>> Microsoft Edge - Reinstall and Re-register in Windows 10 - Windows 10 Forums and also >>>...
Browsers and Email
I can't change the home page in Internet Explorer 11
Hi, it's been a while since I have been on here since I haven't had many issues. But, I have ran into an issue with Internet Explorer 11. It won't let me change my home page to Bing and MSN. It says it's already set to Bing and MSN. But whenever I...
Browsers and Email
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:46.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums