1.    29 Jul 2017 #1
    Join Date : Sep 2015
    Posts : 31
    Windows 10

    Hotmail gone.


    I had a message from Firefox saying it seemed slow to open and suggested I did a refresh.
    I did the refresh but my e mail Outlook Hotmail .com programme no longer shows on the toolbar.
    is this a Firefox or Microsotf problem to restore it?
      My ComputerSystem Spec
  2.    30 Jul 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,934
    Windows 10 Pro Build 1703

    Hi Terrysutt.

    Sounds like the "Add-on" be it an extension or plug-in or Service was disable or removed.

    Click on the three bars, very right of toolbar. Click on "Add-ons".

    Check the headings Extensions, Plugins and Service. See if it is there and has been disable. If so enable.

    If not in any of these categories click on "Get Add-ons", then click "See more add-ons!" bottom of page. In search bar type Outlook (Hotmail re branded.) There are quite a few, not sure which you were using, hopefully you will recognize.


    Ken
      My ComputerSystem Spec
  3.    31 Jul 2017 #3
    Join Date : Jul 2015
    Florida
    Posts : 209
    Windows 10 Pro 64-bit

    Quote Originally Posted by Terrysutt View Post
    I had a message from Firefox saying it seemed slow to open and suggested I did a refresh.
    I did the refresh but my e mail Outlook Hotmail .com programme no longer shows on the toolbar.
    is this a Firefox or Microsoft problem to restore it?
    A Firefox refresh completely removes all user installed plug-ins, extensions, and settings. Think of it as buying a new PC, and installing Firefox for the first time. That's basically what it does. The easiest way to restore anything you added is to sign back into Firefox sync. If you didn't have sync enabled before then the only way to get things back is install them one by one. The only saving grace is when you do a refresh Firefox puts a folder on your desktop of your old profile which you could copy/past it back, and hopefully that would restore what you had, but it will also put Firefox into the state before the refresh, so if you were having issue, you will have them again.
      My ComputerSystem Spec
  4.    31 Jul 2017 #4
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Quote Originally Posted by Terrysutt View Post
    I had a message from Firefox saying it seemed slow to open and suggested I did a refresh.
    I did the refresh but my e mail Outlook Hotmail .com programme no longer shows on the toolbar.
    is this a Firefox or Microsotf problem to restore it?
    I use Firefox on Windows, macOS and Linux Mint, the shortcuts for Outlook.com, Hotmail.com and Gmail are on the Bookmarks Toolbar [under the View item on the Menu Bar]. Easy to go to a site then drag the tiny icon at the left end of the URL/Address dialog to the toolbar.
      My ComputerSystem Spec

 


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