1.    15 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 5
    Windows 10

    {HELP} this terminal is bound to other account


    i m living in pakistan and i used ptcl smart tv. i m using multiple accounts on it after fresh windows installation first enterd account is only working if i used another account i face this error "this terminal is bound to other account" Click image for larger version. 

Name:	Capture.PNG 
Views:	2 
Size:	129.4 KB 
ID:	143988
    So i feel if i can change my device id may be the other one account is working
    Click image for larger version. 

Name:	Capture1.PNG 
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Size:	145.7 KB 
ID:	143989
    please help to suggest that how i resolve this issue without resetting the windows10
      My ComputerSystem Spec
  2.    15 Jul 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Hi shahzadch. Welocme to the TenForums @shahzadch

    This does not appear to be a Windows x issue.

    Your supplier has detected that you have multiple accounts and seems to have a restriction. I would contact them and ask why and how to resolve.

    Your screen shots appear to be from an app. If they are a browser then using private browsing may prevent identifying cookies from being stored.

    You will also notice in your Privacy settings, General, there is an Advertising ID. Not sure if they are keying in on this.

    One last suggesting may be to use multiple Window account on device.

    and finally using a VPN may hide your IP and allow multiple logins.

    Really this is a restriction from your supplier, I would ask them and see if they will explain what they are using to determine, eg., cookies, IP address, machine fingerprinting, Advertising ID's, etc.


    Ken
      My ComputerSystem Spec
  3.    15 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    ok thanks for all above efforts...
      My ComputerSystem Spec
  4.    15 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    once again i tell you that im using Firefox ESR 52.2.1 (Win10) and if i used this (smarttv.com.pk) at any other browser like chrome or ie the same problem (as pic in one)
      My ComputerSystem Spec
  5.    15 Jul 2017 #5
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Agree. The vendor does not appear to be allowing you to connect two accounts from the same computer. I would think this is strange but someone must have figured away around some security.

    They will be your best resource as they understand their app.

    Post back what you find please.
      My ComputerSystem Spec
  6.    15 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    can u please work on that how i find my device ID that is showing in PIC-1
      My ComputerSystem Spec
  7.    15 Jul 2017 #7
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,993
    Windows 10 Pro Build 1703

    Again, this is a question for vendor.

    You could search your registry and your user folders (unhide them first).

    In both cases search for that string. Be very careful in registry, changing values could spell real trouble.
      My ComputerSystem Spec
  8.    15 Jul 2017 #8
    Join Date : Jul 2017
    Posts : 5
    Windows 10
    Thread Starter

    ok thx again
      My ComputerSystem Spec

 


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