folder pane in outlook mail is unreadable Solved

  1.    #1

    folder pane in outlook mail is unreadable

    How do I reset the left side column marked "folder's" which seems to be covered over and I can not read my folder titles? My inbox is ok and my emails I can read but not the folders?
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  2. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    Hi Vintage Seabee. Welcome to the Tenforums @seabee

    If you go to the navigation pane on the left then start to move right. Do it slowly as you approach right hand edge of Navigation Pane. You will notice mouse cursor go from a single arrow head to another icon, one with arrow heads pointing left and right with two bars between. When you see this hold your left mouse button down and drag the navigation pane edge wider.

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  3.    #3

    Hi Ken,, My bride wrote the post & I can't find how to edit it. Your solution does what we do when the folder pane isn't needed. My folder pane is readable, while hers is not. We can see only the top part of the folder name. Any other advice is appreciated & thanks for your reply.
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  4. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    You know what they say, a picture is worth a thousand words. Could you post a screen shot please.

    How to Upload and Post Screenshots and Files at Ten Forums

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  5.    #5

    sreen shot

    Click image for larger version. 

Name:	folders.jpg 
Views:	16 
Size:	54.5 KB 
ID:	143870 what do you think ?
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  6. Caledon Ken's Avatar
    Posts : 15,246
    Windows 10 Pro x64 Build 1809

    My mistake, I was in Outlook (Office). It is beyond my pay grade why MS decided to name everything Outlook.

    By the way which browser are you using? Have you tried alternate?

    Okay lets try Zoom. With this view showing please press CRTL + 0 (Zero)

    Next, there should be a gear on the right side, click, then click "Change theme", set it to a basic color, near bottom of themes.

    Have you got any add-ins running, same gear this time click on "Manage add-ins". Check and disable.


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  7.    #7

    She did what you suggested, w/o the control 0, since the gear was showing. Went to basic black, unchecked a few add ins (all are off). She uses Chrome while I use edge. This problem just showed up & I wonder if I need to uninstall outlook mail & reinstall it ? If so, will we need to have new e-addresses? Not a good thing.
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  8. Posts : 1,287
    Windows 10

    On test I can reproduce that exact effect in the Chrome Browser by increasing the text/font size to Very large.
    3 dots > Settings > Font size
    Also Customise fonts > Font size slider, taking that towards Huge also cuts off the bottom of text depending how far you push it.

    So basically reduce the font size to Medium(recommended). Fiddle to suit.

    You can probably do that in other Browsers as well, I only tried Chrome and IE 11, so look at those sort of settings.
    IE 11 requires too much fiddling to potentially get to the effect.

    The Web interface is what it is, you don't install it as such.
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  9.    #9

    My son visited this wknd & did what Helmut suggested, before I read the post. It's fixed She's happy so I'm happy. Our thanks to Ken & Helmut for the advice & take care.
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