Hyperlinks not working

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  1. Posts : 6
    Windows 10
       #11

    You're welcome gremar. :)
      My Computer


  2. Posts : 1
    Windows 7 and Windows 10
       #12

    Benf said:
    Hi, when you say it does not work, can you be more specific? You click them but there's no response? Do you get any error messages?

    Also, have you tried this?

    Close Outlook
    Open command prompt as admin and enter the following commands:

    REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f



    Thank you for your solution. The problem is solved.
      My Computer


  3. Posts : 1
    Windows 10
       #13

    Hello Benf,
    I also was having hyperlink issues with Outlook and Excel. I think it may have been Firefox that caused the issue, BUT I am happy to say your registry entries fixed my problem. Thanks

    Chambo.
      My Computer


  4. Posts : 1
    Windows 10 Pro
       #14

    Benf said:
    Also, have you tried this?

    Close Outlook
    Open command prompt as admin and enter the following commands:

    REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f

    After spending many hours following Google suggestions for getting hyperlinks (in Outlook, etc,) working again after resinstalling FireFox, I stumbled across Benf's suggestion for adding the five Registry edits. Finally, something that works. I'm back in business now.

    I've bookmarked this webpage out of fear that W10 will inevitably get screwed up again. Thanks, Benf.
      My Computer


  5. Posts : 4
    Windows 10
       #15

    Benf said:
    Open command prompt as admin and enter the following commands:

    REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f
    My problem was with the WhatsApp App, but it solved it perfectly. Thank you very much!!!
      My Computer


  6. Posts : 1
    windows 10
       #16

    Absolutely brilliant!, Tried numerous other ideas but simply copied line by line got "operation completed successfully" each time. And presto it works again.

    Many thanks

    Cornelis
      My Computer


  7. Posts : 1
    Windows 10
       #17

    After wasting much time, found this solution and it worked. Great.
      My Computer


  8. Posts : 1
    Win 10
       #18

    Benf said:
    Hi, when you say it does not work, can you be more specific? You click them but there's no response? Do you get any error messages?

    Also, have you tried this?

    Close Outlook
    Open command prompt as admin and enter the following commands:

    REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f



    Dam Ben!!! I have spent 1 BILLION hours on this changing all the registry and 8 thousand other recomendations on default this and that THEN I put in the above 5 commands as YOU said and BAM!

    My links work perfectly in Outlook 2010

    You're da man Benf !!!
    THANKS
    Ron
      My Computer


  9. Posts : 1
    windows 10 pro
       #19

    Benf said:
    Hi, when you say it does not work, can you be more specific? You click them but there's no response? Do you get any error messages?

    Also, have you tried this?

    Close Outlook
    Open command prompt as admin and enter the following commands:

    REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.html /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xht /ve /d htmlfile /f
    REG ADD HKEY_CURRENT_USER\Software\Classes\.xhtml /ve /d htmlfile /f



    Hey Benf, I had the same problem too, thanks for the fix. Nice to find a forum on Windows 10 where a solution actually worked.

    Thanks,

    Mark
      My Computer


  10. Posts : 6
    Windows 10 Home build 1511
       #20

    Thank you! The registry edit worked. I thought it didn't at first since there was no change however I got the brilliant idea to restart my computer and voila! All is well again, mail hyperlinks are opening in my default Chrome again. So FYI for anybody else that thinks this fix doesn't work, just restart and then try.

    Edited to add: I spoke too soon. This fix worked exactly once. I closed mail and the next time I opened it I'm right back to hyperlinks "unable to open" error unless I set my default browser to Edge, which I really don't like! This started happening shortly after the last Windows 10 update so I can only assume the latest update caused this issue. I guess with all the reported problems with just about every forced update I should glad this is the only issue I am having.
      My Computer


 

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