1.    01 Jul 2017 #1
    Join Date : Jul 2016
    Posts : 174
    Windows 10

    Edge is not working


    Edge is not working on my two computers. Is there a fix?

    One is a Lenovo T450 Thinkpad. The other is a high-end Dell desktop.

    When I click the shortcut on the desktop, nothing happens at all (other than a very brief hourglass pointer).

    On the laptop I get this pop up:
    Click image for larger version. 

Name:	x1.jpg 
Views:	21 
Size:	32.9 KB 
ID:	142015

    FYI ... on both, the shortcut properties shows this program:
    %windir%\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
    with this starting directory:
    %windir%\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

    I can go to that folder and find two .exe files: MicrosoftEdge.exe and MicrosoftEdgeCP.exe
    I can double-click either one. On the laptop, I get that popup. On the desktop, nothing.
      My ComputerSystem Spec
  2.    01 Jul 2017 #2
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    I would like you to follow these instructions listed here:

    How to Reset Microsoft Edge in Windows 10

    And please report back after following all of them verbatim.
      My ComputerSystem Spec
  3.    02 Jul 2017 #3
    Join Date : Jul 2016
    Posts : 174
    Windows 10
    Thread Starter

    On the laptop I went to that link.
    I performed the steps entitled "Repair Microsoft Edge Through System File Checker".
    No change. When I click the Edge icon I still get the popup error.

    I did not try the part called "Reset Microsoft Edge Through PowerShell".
    Too much!

    It's appalling that a laptop that was re-imaged on May 16 has a failed Edge.
    And a new desktop, received in April, also has a failed Edge.

    So let it fail. I'll simply not use it.
    The fix for me is ... return to Firefox.

    Thanks anyway.
    Last edited by margrave55; 02 Jul 2017 at 06:18.
      My ComputerSystem Spec
  4.    02 Jul 2017 #4
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    Quote Originally Posted by margrave55 View Post
    On the laptop I went to that link.
    I performed the steps entitled "Repair Microsoft Edge Through System File Checker".
    No change. When I click the Edge icon I still get the popup error.

    I did not try the part called "Reset Microsoft Edge Through PowerShell".
    Too much!

    It's appalling that a laptop that was re-imaged on May 16 has a failed Edge.
    And a new desktop, received in April, also has a failed Edge.

    So let it fail. I'll simply not use it.
    The fix for me is ... return to Firefox.

    Thanks anyway.
    If you would like, I can provide you remote assistance with TeamViewer and you can watch me show you how to do it, it's very simple really.

    Private message me if you'd like that!
      My ComputerSystem Spec

 


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