Windows 10: Edge is not working


  1. Posts : 317
    Windows 10
       01 Jul 2017 #1

    Edge is not working


    Edge is not working on my two computers. Is there a fix?

    One is a Lenovo T450 Thinkpad. The other is a high-end Dell desktop.

    When I click the shortcut on the desktop, nothing happens at all (other than a very brief hourglass pointer).

    On the laptop I get this pop up:
    Click image for larger version. 

Name:	x1.jpg 
Views:	21 
Size:	32.9 KB 
ID:	142015

    FYI ... on both, the shortcut properties shows this program:
    %windir%\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
    with this starting directory:
    %windir%\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

    I can go to that folder and find two .exe files: MicrosoftEdge.exe and MicrosoftEdgeCP.exe
    I can double-click either one. On the laptop, I get that popup. On the desktop, nothing.
      My ComputerSystem Spec


  2. Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit
       01 Jul 2017 #2

    I would like you to follow these instructions listed here:

    How to Reset Microsoft Edge in Windows 10

    And please report back after following all of them verbatim.
      My ComputerSystem Spec


  3. Posts : 317
    Windows 10
    Thread Starter
       02 Jul 2017 #3

    On the laptop I went to that link.
    I performed the steps entitled "Repair Microsoft Edge Through System File Checker".
    No change. When I click the Edge icon I still get the popup error.

    I did not try the part called "Reset Microsoft Edge Through PowerShell".
    Too much!

    It's appalling that a laptop that was re-imaged on May 16 has a failed Edge.
    And a new desktop, received in April, also has a failed Edge.

    So let it fail. I'll simply not use it.
    The fix for me is ... return to Firefox.

    Thanks anyway.
    Last edited by margrave55; 02 Jul 2017 at 06:18.
      My ComputerSystem Spec


  4. Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit
       02 Jul 2017 #4

    margrave55 said: View Post
    On the laptop I went to that link.
    I performed the steps entitled "Repair Microsoft Edge Through System File Checker".
    No change. When I click the Edge icon I still get the popup error.

    I did not try the part called "Reset Microsoft Edge Through PowerShell".
    Too much!

    It's appalling that a laptop that was re-imaged on May 16 has a failed Edge.
    And a new desktop, received in April, also has a failed Edge.

    So let it fail. I'll simply not use it.
    The fix for me is ... return to Firefox.

    Thanks anyway.
    If you would like, I can provide you remote assistance with TeamViewer and you can watch me show you how to do it, it's very simple really.

    Private message me if you'd like that!
      My ComputerSystem Spec


 

Related Threads
Solved Edge and Store not working in Software and Apps
Both apps are not working after the upgrade. I've read of others having the same problems and I have even tried some of the suggested fixes. They are still not working.
I've been having this problem since I upgraded to the creator's update. Sometimes everything works perfectly, but most of the time I have these issues: Edge won't connect to internet or load anything I can't close tabs in Edge The "Close all...
I'm running Windows 10, and a couple days ago, both Google Chrome and Firefox stopped working. I can open them, but Firefox doesn't open any of my tabs that I had, instead opening a single tab that just says "connecting". As far as I can tell, it...
Edge stopped working in Browsers and Email
I keep getting this message when I close Edge. It doesn't affect anything since it occurs when I'm closing. I noticed it on a customer's PC the other day so it looks like a MS bug. Closing the warning closes the warning and nothing else. Pete
Solved Edge not working in Browsers and Email
edge has stopped working after update Security Update for Internet Explorer Flash Player for Windows 10 Insider Preview September Update for x64-based Systems (KB3087040 Security Update for Microsoft ASP.NET MVC 4.0 (KB2993928) also had a NVIDIA...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:04.
Find Us