Windows 10: Internet explorer trying to open something on startup

  1.    13 Jun 2017 #1

    Internet explorer trying to open something on startup

    I do not have internet explorer set to start, but whenever my laptop turns on after being shut down it opens up between 3 and 7 windows and tries to reach a specific address before saying "this site could not be reached". Also, on a side note, there is a message box that also pops on startup saying something about a missing dll and any help would be much appreciated. See screenshot below.
    Click image for larger version. 

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      My ComputerSystem Spec

  2. Posts : 6,942
    Windows 10 Pro x64 Build 1709
       13 Jun 2017 #2

    Hi EthanBurns. Welcome to the TenForums @EthanBurns.

    First are you running any Apple software, iCloud for Windows or iTunes? Saw quite a few threads that pointed towards Apple.

    If you do then you could look at uninstalling and re-installing. Before doing so I would create an Image with a tool like Macrium Reflect. (You want to be able to restore.)

    Also understand where data is located for these programs if you changed defaults. I uninstalled iTunes the other day and re-install. Was quite straight forward. Not sure on iCloud as you may have it to sync calendars etc with Outlook. Understand setup.

    Next I would recommend you run an AV scan with something like HitmanPro.

    Not saying there is something but lets rule out the easy. Looks like you are running Avast.

    Then I would likely then follow this tutorial to isolate.

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

      My ComputerSystem Spec

  3.    14 Jun 2017 #3

    [QUOTE=Caledon Ken;1051339If you do then you could look at uninstalling and re-installing. Before doing so I would create an Image with a tool like Macrium Reflect. (You want to be able to restore.)[/QUOTE]

    Would I need to do this if I have all of my itunes data saved on the cloud? I don't really have anything that isn't already backed up apple-wise
      My ComputerSystem Spec

  4. Posts : 6,942
    Windows 10 Pro x64 Build 1709
       14 Jun 2017 #4

    Sorry I can't be 100% sure.

    See this article, near the end, "Turn Off or uninstall iCloud for Windows"

    Here is same kind of article for iTunes.

    On re-evaluating I would go with Clean boot process. Nothing is deleted and Apple may not even be causing this, just I saw a few threads.

    Did hitmanpro find anything?

      My ComputerSystem Spec

  5.    14 Jun 2017 #5

    If previous suggestions don't help, a quick Google search for "aaResources.dll" (seen in the URL in your screenshot) yields numerous hits for same problem. The - first - three I checked all this attributed problem to Amazon Assistant for Internet Explorer 11, each with relevant fix suggestions.
      My ComputerSystem Spec


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