Windows 10: Default Applications - Can't select Outlook 2013

Page 1 of 2 12 LastLast
  1.    05 Jun 2017 #1

    Default Applications - Can't select Outlook 2013

    I have Office 2016 but have to use Outlook 2013 due to Exchange limitations for my corporate email account
    All works well except when choosing default applications the list only has Outlook 2016
    This is a problem as I want to configure the MAILTO (URL:MailTo) protocol to Outlook 2013 (the version I use)
    I can't have both versions running together so how can I edit the list/select Outlook 2013 when choosing the default apps for email/MAILTO?
      My ComputerSystem Spec

  2.    06 Jun 2017 #2

    Hi, here's one way, assuming you can select the appropriate program, which would have to have registered itself as being capable of handling that protocol as there's no browse option:

    Click image for larger version. 

Name:	Snap 2017-06-06 at 10.45.32.jpg 
Views:	1 
Size:	54.4 KB 
ID:	138248
    If not listed, you might try
    Click image for larger version. 

Name:	Snap 2017-06-06 at 10.57.03.jpg 
Views:	1 
Size:	52.1 KB 
ID:	138249

    (Similar features are supported via Settings)

    Failing that:
    Click image for larger version. 

Name:	Snap 2017-06-06 at 11.03.55.jpg 
Views:	4 
Size:	53.1 KB 
ID:	138251
      My ComputerSystem Spec

  3.    06 Jun 2017 #3

    hi dalchina. Thanks for your reply but still no luck. :-(
    Oddly the registry option nearly works in that if I edit the key value to Office15 I can then launch a blank email when I run the string via command line (CMD).
    However, no luck when clicking a mailto: link in say an email. It thinks about but then nothing.
      My ComputerSystem Spec

  4.    06 Jun 2017 #4

    You would have to get the form of the parameters correct for your application, of course. You would need to research that.

    Does the appropriate version of Outlook not appear in the dropdown list?
    Click image for larger version. 

Name:	Untitled.png 
Views:	1 
Size:	82.0 KB 
ID:	138348
      My ComputerSystem Spec

  5.    07 Jun 2017 #5

    My default is Outlook 2016 so I just edited the parameters for Outlook 2013 as follows
    "C:\PROGRA~1\MICROS~1\Office15\OUTLOOK.EXE" -c IPM.Note /mailto "%1"
    Only Outlook 2016 appears in the lists, even after changing the registry key as above.
      My ComputerSystem Spec

  6.    07 Jun 2017 #6

    Can you post a screenshot of your registry key like my last one in #2 please?

    Ideally someone with Outlook 2013 will be able to comment.

    What does the /mailto switch do?
    /c ipm.note
    creates an e-mail message

    - but you have -c not /c
      My ComputerSystem Spec

  7.    07 Jun 2017 #7

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	20.1 KB 
ID:	138396
    All I changed was Office16 to Office15 and as I said earlier if I run the parameters via CMD then a a blank email opens
    Sorry to be so vague
      My ComputerSystem Spec

  8.    07 Jun 2017 #8

    According to the syntax I've seen online, it should be /c - and I don't know what the /mailto is there for.

    - did it work ok when you were using Office 16?
    Last edited by dalchina; 07 Jun 2017 at 05:43.
      My ComputerSystem Spec

  9.    07 Jun 2017 #9

    When I upgraded to Office 2016 I realised quickly that I couldn't even open my corporate account so I did no further testing followed by uninstalling Outlook 2016 and reinstalling Outlook 2013.
    Unfortunately the Send to throws a related error too (even though the key value is otherwise correct).
    Click image for larger version. 

Name:	image.png 
Views:	7 
Size:	6.6 KB 
ID:	138397
    The popup appears to suggest that Send to was trying to use Outlook 2016 but the key value says different
      My ComputerSystem Spec

  10.    07 Jun 2017 #10

    Sorry forget my comment above about Send to - Send to is .mapimail

    You may have a basic problem trying to run 2 versions of Outlook - maybe it isn't possible.

    Basic question: if you launch each version from a start menu shortcut, do they both work?

    - you could simply uninstall the 2016 version and use only the older one.
      My ComputerSystem Spec

Page 1 of 2 12 LastLast

Related Threads
Solved Office 2013 Outlook 32 bit in Browsers and Email
I'm an windows 10 insider with a problem with my Office outlook. My Office 2013 ran just fine last year until the middle of November. At that time I could not receive any incoming emails. I could and still can send out going emails and...
Hi, Yesterday I downloaded the new Opera 36 Browser. I like the look of it and would like to trial it for a while. However when I attempted to set it as default in Settings/Default Apps it will not accept the Opera Icon. I visited select defaults...
Solved Outlook 2013 in Browsers and Email
Creating "New Email" just stopped working as it normally does. It shows in the task bar as "Untiltled - Message" but does not show in Outlook and when I click on the mini window, I only see the desktop. Very strange. Just began today.
Solved Outlook 2013 is damaged and cannot fix it in Microsoft Office and 365
hey guys, have to sent some 800 mails and the ile where the mails are in could not be read. after a serious time of trying i get this: 46777 i uninstalled Office 2013 x64 and installed Office 2013 X86, recommended by MS.
My employer (School Board) requested all staff laptops be returned over summer so the OS could be upgraded from Win 7 Enterprise, so I did an export of my Outlook 2010 file to work on from home- they now want all Outlook profiles below 50 MB. My...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Š Designer Media Ltd
All times are GMT -5. The time now is 14:47.
Find Us