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  1.    05 Jun 2017 #1
    Join Date : Aug 2015
    Posts : 237
    win 10

    Default Applications - Can't select Outlook 2013


    Hi,
    I have Office 2016 but have to use Outlook 2013 due to Exchange limitations for my corporate email account
    All works well except when choosing default applications the list only has Outlook 2016
    This is a problem as I want to configure the MAILTO (URL:MailTo) protocol to Outlook 2013 (the version I use)
    I can't have both versions running together so how can I edit the list/select Outlook 2013 when choosing the default apps for email/MAILTO?
      My ComputerSystem Spec
  2.    06 Jun 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    Hi, here's one way, assuming you can select the appropriate program, which would have to have registered itself as being capable of handling that protocol as there's no browse option:

    Click image for larger version. 

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    If not listed, you might try
    Click image for larger version. 

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    (Similar features are supported via Settings)

    Failing that:
    Click image for larger version. 

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      My ComputerSystem Spec
  3.    06 Jun 2017 #3
    Join Date : Aug 2015
    Posts : 237
    win 10
    Thread Starter

    hi dalchina. Thanks for your reply but still no luck. :-(
    Oddly the registry option nearly works in that if I edit the key value to Office15 I can then launch a blank email when I run the string via command line (CMD).
    However, no luck when clicking a mailto: link in say an email. It thinks about but then nothing.
      My ComputerSystem Spec
  4.    06 Jun 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    You would have to get the form of the parameters correct for your application, of course. You would need to research that.

    Does the appropriate version of Outlook not appear in the dropdown list?
    Click image for larger version. 

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      My ComputerSystem Spec
  5.    07 Jun 2017 #5
    Join Date : Aug 2015
    Posts : 237
    win 10
    Thread Starter

    My default is Outlook 2016 so I just edited the parameters for Outlook 2013 as follows
    "C:\PROGRA~1\MICROS~1\Office15\OUTLOOK.EXE" -c IPM.Note /mailto "%1"
    Only Outlook 2016 appears in the lists, even after changing the registry key as above.
      My ComputerSystem Spec
  6.    07 Jun 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    Can you post a screenshot of your registry key like my last one in #2 please?

    Ideally someone with Outlook 2013 will be able to comment.

    What does the /mailto switch do?
    /c ipm.note
    creates an e-mail message

    - but you have -c not /c
      My ComputerSystem Spec
  7.    07 Jun 2017 #7
    Join Date : Aug 2015
    Posts : 237
    win 10
    Thread Starter

    Click image for larger version. 

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    All I changed was Office16 to Office15 and as I said earlier if I run the parameters via CMD then a a blank email opens
    Sorry to be so vague
      My ComputerSystem Spec
  8.    07 Jun 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    According to the syntax I've seen online, it should be /c - and I don't know what the /mailto is there for.

    - did it work ok when you were using Office 16?
    Last edited by dalchina; 07 Jun 2017 at 05:43.
      My ComputerSystem Spec
  9.    07 Jun 2017 #9
    Join Date : Aug 2015
    Posts : 237
    win 10
    Thread Starter

    When I upgraded to Office 2016 I realised quickly that I couldn't even open my corporate account so I did no further testing followed by uninstalling Outlook 2016 and reinstalling Outlook 2013.
    Unfortunately the Send to throws a related error too (even though the key value is otherwise correct).
    Click image for larger version. 

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    The popup appears to suggest that Send to was trying to use Outlook 2016 but the key value says different
      My ComputerSystem Spec
  10.    07 Jun 2017 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,976
    Win 10 Pro (1703)

    Sorry forget my comment above about Send to - Send to is .mapimail

    You may have a basic problem trying to run 2 versions of Outlook - maybe it isn't possible.

    Basic question: if you launch each version from a start menu shortcut, do they both work?

    - you could simply uninstall the 2016 version and use only the older one.
      My ComputerSystem Spec

 
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