Default Mail app wont uninstall/reset

Page 1 of 2 12 LastLast

  1. frejoh466
    Posts : 14
    Windows 10 64-bit
       New #1

    Default Mail app wont uninstall/reset


    So after the upgrade to the default mail app refused to auto update, I could still manually update it. After trying everything I decided to reinstall the app, I used power shell to remove it, rebooted and reinstalled the app through the app store.

    But after I add a account and go to inbox I see all my old emails accounts and can not do anything with them, I tried to reset the app but that does nothing.

    Anyone know how to purge the email app? The auto update didn't seem to work, but the problem might be something that's get left behind after the uninstall.
    Last edited by frejoh466; 26 May 2017 at 02:51.
      My Computer
    Quote Quote

  3. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Perhaps this:
    Delete Email Messages in Windows 10 Mail app Windows 10 Browsers Email Tutorials

    -it's often worth searching and browsing the Tutorial section

    However, whether that will apply after what you've done I can't say, so please advise the outcome.
      My Computers
    Quote Quote

  4. frejoh466
    Posts : 14
    Windows 10 64-bit
    Thread Starter
       New #3

    dalchina said:
    Perhaps this:
    Delete Email Messages in Windows 10 Mail app Windows 10 Browsers Email Tutorials

    -it's often worth searching and browsing the Tutorial section

    However, whether that will apply after what you've done I can't say, so please advise the outcome.
    Sorry, I can't remove my email accounts (the emails is still there, but they I can delete).

    This is what happens,

    1. Start the mail app.
    https://i.imgur.com/ciLGcVC.jpg

    2. I can see my old accounts
    https://i.imgur.com/ABIxH4b.jpg

    3. Added one email account.
    https://i.imgur.com/cmiFTGu.jpg

    4. I can see all my old account, and the new one I added, but now there is a duplicate account (the one I added) and I can not remove the other accounts, just the one I just added.
    https://i.imgur.com/fLV87Fp.jpg
      My Computer
    Quote Quote

  6. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Your only other option is probably to get access to the folder containing the mail app and its data and delete appropriate things manually. You can research how to do that- I don't use Mail myself (see below).

    The neat way to post screenshots is to use Insert Image (icon to the left of the video icon above your post - there's a tutorial on posting screenshots in the Tutorial section)

    This is the sort of reason I much prefer Thunderbird. When MS made Outlook Express obsolete, introduced Win Mail, then scrapped that (mostly) - there are still relics of it- then no client, then Mail - I gave up on MS clients.
      My Computers
    Quote Quote

  7. frejoh466
    Posts : 14
    Windows 10 64-bit
    Thread Starter
       New #5

    So I have been looking around in windows folder and found a bunch of Microsoft bloat crap. I also did a search on C:\ to find everything with "mail" and "windowscommunication", most crap where in WinSxS folder so didn't help that much. I also delete most Microsoft stuff in %appdata%.

    But I seems to have missed something from the mail app, and my accounts are still there. So I'm missing something, but don't know what or where.

    The images are also big, so they usually break stuff when I don't bother to resize them. But this time it just refused inserting the image (no error message, just nothing), probably because of my addon blocking some third party stuff, and I'm to lazy to look what broke it.

    I also use the mail app because it has a nice UI, where I don't like Thunderbird ways of making the mail so small, and I assume that the built in mail app dosen't use that much resources.
      My Computer
    Quote Quote

  8. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Here's a hint
    How to Get Access to WindowsApps Folder in Windows 10

    Don't go hacking what's in WinSxS.
    Clean Up the WinSxS Folder

    Warning
    Deleting files from the WinSxS folder or deleting the entire WinSxS folder may severely damage your system so that your PC might not boot and make it impossible to update.
      My Computers
    Quote Quote

  9. frejoh466
    Posts : 14
    Windows 10 64-bit
    Thread Starter
       New #7

    I know WinSxS folder stores copies of all the programs for the uninstallation (don't know why, but meh).

    I did delete all "mail" and "windowscommunication" in the windowsapp folder, also in Program Files. Didn't help, so I thought it saved settings in appdata (where it should save it), so I deleted stuff in there too. There where folder by number, eg. 1, 2, 3 etc, where I think I found that folder 7 was the mail app folder, I deleted the root folder. Didn't help.
      My Computer
    Quote Quote

  10. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #8

    Are your mail settings synced with any other devices?

    Turn On or Off Sync Settings for Microsoft Account in Windows 10 Windows 10 User Accounts Tutorials

    Resolve sync issues in Mail and Calendar apps in Windows 10 - Office Support
      My Computers
    Quote Quote

  12. frejoh466
    Posts : 14
    Windows 10 64-bit
    Thread Starter
       New #9

    Managed to fix it. Except now I can't add my Gmail account, just the hotmail account.

    Going to try and see if I can find a mail program that is similar but not horrible broken.
      My Computer
    Quote Quote

  13. dalchina
    Posts : 42,992
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #10

    Good.
    Best Free Windows Email Programs 2017
    The best free email client 2017 | TechRadar
      My Computers
    Quote Quote

 

  Related Discussions
When I try to launch Battle.net App to play StarCraft II, The program tries to "Download new files" and half way through, it fails. Ive tried to uninstall the program, but I can't even do that. No matter what I try, I can uninstall/delet...
MSE wont uninstall
in AntiVirus, Firewalls and System Security

Prior to upgrade I was using Microsoft Security Essentials on my Windows 7 Pro laptop. After upgrade, every time I boot up I get a warning that windows defender is not enabled. Ok I though, remove MSE But I can't as shown below 28555
Hello, Windows version is 10.0.15063 build 15063 Since the creators update I noticed that I cannot update any of the apps in the microsoft store. I noticed this finally when an app i actually use wouldn't open, and say that calculator and many...
So I added my outlook account to the Windows 10 mail app. I can get mail on my iPhone and thru the outlook site in the Edge browser, BUT the mail app wont let me log in, wont let me delete the account (it says "something went wrong" and wont sync...
program wont uninstall
in Software and Apps

how do you delete a program that wont uninstall? normal uninstall just hangs, deleting the program folder and running ccleaner to clear the registry still has it showing up. ideas?
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 10:43.
Find Us




Windows 10 Forums