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  1.    10 May 2017 #1
    Join Date : Feb 2017
    Posts : 15
    W10

    Microsoft Outlook error pops up after every boot since CU update


    Every time I boot or reboot my computer I get this popup window. I have the correct mail app set up as default. Does anyone else have this problem. Any known fix?
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  2.    11 May 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Hi jonnied12.

    Do you have Outlook 2016 installed from the Office suite or from Office 365. You need a real mail program as far as I know to set as default. (Includes Thunderbird, Eudora, Windows Live.)

    What program have you got set for default?

    Ken
      My ComputerSystem Spec
  3.    12 May 2017 #3
    Join Date : Feb 2017
    Posts : 15
    W10
    Thread Starter

    I will try setting Windows Live mail as default and see if that resolves the problem. The first thing I did after starting up my new laptop was uninstall all office products. Thanks, I'll post results in a day or two.
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  4.    12 May 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Myself I would not install Windows Live. It is off life support and as security increases at providers you will run into issues. I think people were also reporting suite wouldn't install on Creators, I may have issues combined. You can search, in the last two weeks we have posted links to the download as MS has removed.

    If you want a free mail program that works well and has very few problems you could try Thunderbird. It's a Mozilla product.

    Here is the announcement on Windows Essentials (Live and other products).

    https://support.microsoft.com/en-us/...ows-essentials


    Ken
      My ComputerSystem Spec
  5.    12 May 2017 #5

    Quote Originally Posted by jonnied12 View Post
    I will try setting Windows Live mail as default and see if that resolves the problem. The first thing I did after starting up my new laptop was uninstall all office products. Thanks, I'll post results in a day or two.
    Well that could be the problem (uninstalling Office). Outlook was probably your default and when you uninstalled the default setting is still set for Outlook.
      My ComputerSystem Spec
  6.    12 May 2017 #6
    Join Date : Feb 2017
    Posts : 15
    W10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    Myself I would not install Windows Live. It is off life support and as security increases at providers you will run into issues. I think people were also reporting suite wouldn't install on Creators, I may have issues combined. You can search, in the last two weeks we have posted links to the download as MS has removed.

    If you want a free mail program that works well and has very few problems you could try Thunderbird. It's a Mozilla product.

    Here is the announcement on Windows Essentials (Live and other products).

    https://support.microsoft.com/en-us/...ows-essentials


    Ken
    I have a copy of Windows Essentials and only installed live mail until I resolve the error I am getting. I have my Suddenlink mail account set up in Outlook mail and it is working ok there so it will not be a problem to uninstall Windows Essentials live mail. I am aware of the end of support. Thanks for the info.
      My ComputerSystem Spec
  7.    12 May 2017 #7
    Join Date : Feb 2017
    Posts : 15
    W10
    Thread Starter

    Quote Originally Posted by orlbuckeye View Post
    Well that could be the problem (uninstalling Office). Outlook was probably your default and when you uninstalled the default setting is still set for Outlook.
    I think you are correct here. I have not found the solution though. The notice just pops up on occasion or after a reboot or start up. I'm all ears to resolve this. Thanks all. Keep throwing out the suggestions.
      My ComputerSystem Spec
  8.    13 May 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    When you get error I assume a more detailed description is be log in the Event Logs. Have you checked them for info?
      My ComputerSystem Spec
  9.    14 May 2017 #9
    Join Date : Feb 2017
    Posts : 15
    W10
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    When you get error I assume a more detailed description is be log in the Event Logs. Have you checked them for info?
    I just spent 2 hours going through the event log from A to Z. Nothing found relating to this error that I could see.
      My ComputerSystem Spec
  10.    14 May 2017 #10
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,971
    Windows 10 Pro Build 1703

    Don't understand that, it is an error. I found this article. I have not used or tested processes within.

    I would suggest at an absolute minimum you create a restore point and I would create an Image with a tool like Macrium Reflect.

    All changes to registry carry some risk.

    https://support.microsoft.com/en-ca/...ram-in-outlook


    Ken
      My ComputerSystem Spec

 
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