Windows 10: Microsoft Outlook error pops up after every boot since CU update Solved

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  1.    10 May 2017 #1

    Microsoft Outlook error pops up after every boot since CU update


    Every time I boot or reboot my computer I get this popup window. I have the correct mail app set up as default. Does anyone else have this problem. Any known fix?
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  2. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       11 May 2017 #2

    Hi jonnied12.

    Do you have Outlook 2016 installed from the Office suite or from Office 365. You need a real mail program as far as I know to set as default. (Includes Thunderbird, Eudora, Windows Live.)

    What program have you got set for default?

    Ken
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  3.    12 May 2017 #3

    I will try setting Windows Live mail as default and see if that resolves the problem. The first thing I did after starting up my new laptop was uninstall all office products. Thanks, I'll post results in a day or two.
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  4. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       12 May 2017 #4

    Myself I would not install Windows Live. It is off life support and as security increases at providers you will run into issues. I think people were also reporting suite wouldn't install on Creators, I may have issues combined. You can search, in the last two weeks we have posted links to the download as MS has removed.

    If you want a free mail program that works well and has very few problems you could try Thunderbird. It's a Mozilla product.

    Here is the announcement on Windows Essentials (Live and other products).

    https://support.microsoft.com/en-us/...ows-essentials


    Ken
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  5.    12 May 2017 #5

    jonnied12 said: View Post
    I will try setting Windows Live mail as default and see if that resolves the problem. The first thing I did after starting up my new laptop was uninstall all office products. Thanks, I'll post results in a day or two.
    Well that could be the problem (uninstalling Office). Outlook was probably your default and when you uninstalled the default setting is still set for Outlook.
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  6.    12 May 2017 #6

    Caledon Ken said: View Post
    Myself I would not install Windows Live. It is off life support and as security increases at providers you will run into issues. I think people were also reporting suite wouldn't install on Creators, I may have issues combined. You can search, in the last two weeks we have posted links to the download as MS has removed.

    If you want a free mail program that works well and has very few problems you could try Thunderbird. It's a Mozilla product.

    Here is the announcement on Windows Essentials (Live and other products).

    https://support.microsoft.com/en-us/...ows-essentials


    Ken
    I have a copy of Windows Essentials and only installed live mail until I resolve the error I am getting. I have my Suddenlink mail account set up in Outlook mail and it is working ok there so it will not be a problem to uninstall Windows Essentials live mail. I am aware of the end of support. Thanks for the info.
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  7.    12 May 2017 #7

    orlbuckeye said: View Post
    Well that could be the problem (uninstalling Office). Outlook was probably your default and when you uninstalled the default setting is still set for Outlook.
    I think you are correct here. I have not found the solution though. The notice just pops up on occasion or after a reboot or start up. I'm all ears to resolve this. Thanks all. Keep throwing out the suggestions.
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  8. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       13 May 2017 #8

    When you get error I assume a more detailed description is be log in the Event Logs. Have you checked them for info?
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  9.    14 May 2017 #9

    Caledon Ken said: View Post
    When you get error I assume a more detailed description is be log in the Event Logs. Have you checked them for info?
    I just spent 2 hours going through the event log from A to Z. Nothing found relating to this error that I could see.
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  10. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       14 May 2017 #10

    Don't understand that, it is an error. I found this article. I have not used or tested processes within.

    I would suggest at an absolute minimum you create a restore point and I would create an Image with a tool like Macrium Reflect.

    All changes to registry carry some risk.

    https://support.microsoft.com/en-ca/...ram-in-outlook


    Ken
      My ComputerSystem Spec


 
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