problem with Chrome I can't view site information

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  1. Posts : 14
    10
       #1

    problem with Chrome I can't view site information


    problem with Chrome I can't view site information-how-do-you-view-ssl-certificate-details-google-chrome-01.png
    Hi,
    I have a problem with Chrome. I can't view site information in up left.As it is in the image. I can't view any popup window in the page. I have uninstall Chrome, I check and deleted all google in regedit. I scanned for virus but I not found nothing. I have install again. But the problem is still.
    In safe mode work very well.
    Please I need help.
      My Computers


  2. Posts : 16,278
    W10Prox64
       #2

    Hi and welcome to Tenforums.
    If it works properly in Safe Mode, then it's probably an extension. Remove them all and try it.
      My Computer


  3. Posts : 14
    10
    Thread Starter
       #3

    simrick said:
    Hi and welcome to Tenforums.
    If it works properly in Safe Mode, then it's probably an extension. Remove them all and try it.
    I've tried it but nothing.
      My Computers


  4. Posts : 16,278
    W10Prox64
       #4

    Are you using a VPN? Many of them have popup blockers.
      My Computer


  5. Posts : 16,278
    W10Prox64
       #5

    Does it help to change "Notifications" to "Ask"?

    problem with Chrome I can't view site information-image.png
      My Computer


  6. Posts : 14
    10
    Thread Starter
       #6

    simrick said:
    Does it help to change "Notifications" to "Ask"?

    problem with Chrome I can't view site information-image.png

    No I'm not using VPN.
    I'm sorry @simrick but I can't open this window. that is my problem.
      My Computers


  7. Posts : 16,278
    W10Prox64
       #7

    Poshnjari said:
    No I'm not using VPN.
    I'm sorry @simrick but I can't open this window. that is my problem.
    Okay sorry, I misunderstood.
    Have you tried resetting Chrome to defaults?
    open a new tab and go to chrome://settings
    scroll down to the bottom and click on Show Advanced Settings
    scroll down to the bottom and select Reset settings
      My Computer


  8. Posts : 16,278
    W10Prox64
       #8

    Let's just make sure there's nothing "lurking" on your system:

    Download ADWCleaner and install it.
    Downloads - AdwCleaner - ToolsLib
    Open and run SCAN only.
    Post the log, found at C:\AdwCleaner\AdwCleaner[s1].txt
      My Computer


  9. Posts : 14
    10
    Thread Starter
       #9

    with Reset settings not solved nothing.

    # AdwCleaner v6.045 - Logfile created 20/04/2017 at 04:46:45
    # Updated on 28/03/2017 by Malwarebytes
    # Database : 2017-04-19.2 [Local]
    # Operating System : Windows 10 Pro (X64)
    # Username : pc - SITELUKA
    # Running from : C:\Users\pc\Downloads\adwcleaner_6.045 (1).exe
    # Mode: Scan
    # Support : Malwarebytes | Customer Support & Help Center






    ***** [ Services ] *****


    No malicious services found.




    ***** [ Folders ] *****


    Folder Found: C:\Users\pc\AppData\LocalLow\IObit\Advanced SystemCare
    Folder Found: C:\Program Files (x86)\IObit\Advanced SystemCare




    ***** [ Files ] *****


    No malicious files found.




    ***** [ DLL ] *****


    No malicious DLLs found.




    ***** [ WMI ] *****


    No malicious keys found.




    ***** [ Shortcuts ] *****


    No infected shortcut found.




    ***** [ Scheduled Tasks ] *****


    No malicious task found.




    ***** [ Registry ] *****


    Key Found: [x64] HKLM\SOFTWARE\WISECLEANER




    ***** [ Web browsers ] *****


    No malicious Firefox based browser items found.
    Chrome pref Found: [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web data] - format-factory.en.softonic.com
    Chrome pref Found: [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web data] - free-pdf-to-html-converter.en.softonic.com


    *************************


    C:\AdwCleaner\AdwCleaner[C0].txt - [6232 Bytes] - [20/04/2017 04:00:56]
    C:\AdwCleaner\AdwCleaner[S0].txt - [5802 Bytes] - [20/04/2017 03:58:29]
    C:\AdwCleaner\AdwCleaner[S1].txt - [1452 Bytes] - [20/04/2017 04:46:46]


    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1525 Bytes] ##########
      My Computers


  10. Posts : 16,278
    W10Prox64
       #10

    Poshnjari said:
    with Reset settings not solved nothing.

    # AdwCleaner v6.045 - Logfile created 20/04/2017 at 04:46:45
    # Updated on 28/03/2017 by Malwarebytes
    # Database : 2017-04-19.2 [Local]
    # Operating System : Windows 10 Pro (X64)
    # Username : pc - SITELUKA
    # Running from : C:\Users\pc\Downloads\adwcleaner_6.045 (1).exe
    # Mode: Scan
    # Support : Malwarebytes | Customer Support & Help Center
    ***** [ Services ] *****
    No malicious services found.
    ***** [ Folders ] *****
    Folder Found: C:\Users\pc\AppData\LocalLow\IObit\Advanced SystemCare
    Folder Found: C:\Program Files (x86)\IObit\Advanced SystemCare
    ***** [ Files ] *****
    No malicious files found.
    ***** [ DLL ] *****
    No malicious DLLs found.
    ***** [ WMI ] *****
    No malicious keys found.
    ***** [ Shortcuts ] *****
    No infected shortcut found.
    ***** [ Scheduled Tasks ] *****
    No malicious task found.
    ***** [ Registry ] *****
    Key Found: [x64] HKLM\SOFTWARE\WISECLEANER
    ***** [ Web browsers ] *****
    No malicious Firefox based browser items found.
    Chrome pref Found: [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web data] - format-factory.en.softonic.com
    Chrome pref Found: [C:\Users\pc\AppData\Local\Google\Chrome\User Data\Default\Web data] - free-pdf-to-html-converter.en.softonic.com

    *************************
    C:\AdwCleaner\AdwCleaner[C0].txt - [6232 Bytes] - [20/04/2017 04:00:56]
    C:\AdwCleaner\AdwCleaner[S0].txt - [5802 Bytes] - [20/04/2017 03:58:29]
    C:\AdwCleaner\AdwCleaner[S1].txt - [1452 Bytes] - [20/04/2017 04:46:46]
    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1525 Bytes] ##########
    I would not trust anything from IObit.
    IOBit Steals Malwarebytes Intellectual Property - Malwarebytes News - Malwarebytes Forums

    I would uninstall that program, then run ADWCleaner again, a delete any leftover IObit stuff, plus the two Chrome preferences in bold above. Other than that, it looks good.

    I'm sorry but I am not a power Chrome user; I'm out of ideas at the moment. Perhaps another member will chime in with some things you can try. I'll see if we can get some additional help.
      My Computer


 

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