new email password not working in account settings.


  1. Posts : 1
    Windows 10
       #1

    new email password not working in account settings.


    this has happened to me before and I've forgotten how to do this.
    My work email now changes my login password every 3 months
    the password doesn't work in my surface pro 4 settings.
    In the past, I've somehow had to get a windows generated password to enter in this password entry box.
    I can't seem to remember how to do this
    Help!
    the account I'm trying to log into is a microsoft enterprise work account.
      My Computer


  2. Posts : 27,774
    Windows 10 Pro x64 Version 21H1
       #2

    Hi stuartmushlin. Welcome to the TenForums @stuartmushlin

    When you say generate I immediately think of two step verification and the need to have account "Generate" an app password.

    Do you know if your account is using Two Step verification?

    In any event if you sign into your account using a browser, then head to security, other security options you should find a section for app passwords.

    This is the only password generator I know of where MS generates a password to be used for sign in.


    Ken
      My Computer


 

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