1.    13 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    Win10

    Laptop is getting slower at loading web pages


    Hi All,

    My girlfriend has a Toshiba Laptop bought with W10 installed so it isn't very old. It isn't a high end machine but it worked well. Recently it has started taking a long time to load pages with movies embedded, eg Facebook and sites with ads.

    I suspect that automatic updates are responsible (I hate this feature) but I could be wrong. Is there anything she can do to streamline it?

    Many thanks.
      My ComputerSystem Spec
  2.    13 Apr 2017 #2
    Join Date : May 2014
    Cross Plains, WI
    Posts : 318
    Windows 10 Pro x64

    Can you give us a bit more info, please? Like when did it start, how long has it been going on for, and the specs of the machine (as accurately as possible please, along with make, model, and model number.) We really dont have enough info to go on and start suggesting fixes.
      My ComputersSystem Spec
  3.    13 Apr 2017 #3
    Join Date : Jan 2015
    Posts : 673

    Which browser? I've found that using ccleaner to periodically delete (only the) cache files helps the loading speed. For example, my FF highest cache file count reached 18,000+ -- now, it's in the single thousand count.
      My ComputerSystem Spec
  4.    13 Apr 2017 #4
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 4,710
    Win10 Pro

    Quote Originally Posted by Rally View Post
    Hi All,

    My girlfriend has a Toshiba Laptop bought with W10 installed so it isn't very old. It isn't a high end machine but it worked well. Recently it has started taking a long time to load pages with movies embedded, eg Facebook and sites with ads.

    I suspect that automatic updates are responsible (I hate this feature) but I could be wrong. Is there anything she can do to streamline it?

    Many thanks.
    You should use:

    Malwarebytes
    Click on the Free Download button
    Malwarebytes | Free Cyber Security & Anti-Malware Software
    Decline any trial period. Run a full scan, delete everything it finds.
    This scan might take some time to complete, let it finish.

    Superantispyware
    SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
    Click on the Red, Free Edition button.
    Run a full scan.
    This scan might take some time to complete, let it finish.

    CCleaner
    CCleaner - The world optimization tool - Piriform
    Click on the Green, Download Free version.

    These scan's should clean it up a lot, ask if you have any questions.
      My ComputersSystem Spec
  5.    18 Apr 2017 #5
    Join Date : Apr 2017
    Posts : 2
    Win10
    Thread Starter

    Hi. Thanks for the replies. I realise the question was a little vague but it was just a general query and the two suggestions above are great..

    She uses Firefox.

    I will suggest she uses the programs Computiac suggests, thanks. She does clear her cache within Firefox regularly and it doesn't take long. Is Ccleaner any more thorough?
      My ComputerSystem Spec

 


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