Creators Update Broke Edge

Mooly · 16 Apr 2017

The issue FuZZbaLL describes sounds a little like the issue I'm experiencing.

Edit... I marked this solved, then unsolved and then solved again but its not.

Edge problem after CU upgrade. Could someone confirm or otherwise. - Solved - Windows 10 Forums

I find a router (not modem) instantly restart fixes the issue for a while (hours to a day). I've tried a few things such changing DNS servers but nothing has fixed the issue permanently. I'm trialling another 'fix' and waiting for the problem to surface again... it hasn't yet...

sneekez · 16 Apr 2017

FuZZBaLL said:

All other browser work fine... but after the Creators Update Edge is behaving badly with intermittent problems.

Main error is 'Hmmm... cannot reach this page' with 'The DNS server might be having problems. Error Code: INET_E_RESOURCE_NOT_FOUND' when Details is clicked.

Another symptom is that some pages load, but do not work - e.g. I cannot upload a cover photo to a Google My Business profile. The image shows blank.

All other browsers work perfectly and Edge was working perfectly before the update.

I have tried uninstalling the LAN adaptor in Device Manger and rebooting to rebuild the TCP/IP stack but the problem comes back.

*UPDATE*

Edge works OK for a while after a restart - but the error returns.

This must be happening to other people....

Yes I had the same problem with the exact error. My fix...reset the OS...you don't lose pwd's, like defaulting Edge.
It worked and haven't had the problem since. I posted this four days ago. Thread "DNS ISSUES" hth

In addition of slow loading, the new Malwarebytes could be playing a part there. There are postings all over TF about how the new Malwarebytes isn't playing nice with Edge.

FuZZBaLL · 17 Apr 2017

After a complete reset of my LAN - which didn't fix the problem - I've now done the Edge reset/reinstall several times... same error every time - Error Code: INET_E_RESOURCE_NOT_FOUND

It's actually worse now... Happens even when I try to set the default search engine to Google straight after the reinstall!

Ridiculous thing is that I opened this as a link from an email in Outlook - it opened with Edge and I posted this with Edge.

So I've got two tabs open - this post and the first tab giving the error!

For the record, I don't use Malwarebytes or any other AV - Edge was brilliant until the Creators Update.

*UPDATE*

Still doing it... tried everything apart from what can fix it!

But here's something that might help people.

After reinstalling Edge, when you import the saved Favourites, Edge will put them in a date named sub folder. You then have to manually move them out - especially irritating if you use the Favourites bar!

This makes life MUCH easier.... Manage Edge Favorites

You can use it to organise the imported favourites much more easily.

FuZZBaLL · 18 Apr 2017

Something new...

I've just installed Windows 10 on a new PC... it's the version 1703 - 15063.0 downloaded directly from Microsoft.

On first run of Edge, it happily visits the default page. But after I set the home page to Google it gives the same error!

Reboot and it loads Google - but cannot set Google as the default search engine and then will not search from the home page.

Anyone else seen this?

85mm · 19 Apr 2017

Hi, FuZZBall,

I found your thread while searching a solution to fix the "INET_E_RESOURCE_NOT_FOUND" issue. This issue appeared right after I had installed Creators Update. It was limited to the Edge browser only.

I tried some generally proposed solutions such as SFC, DICM, registry cleaning, autoruns, ResetWUEng, reinstalling the browser. Incidentally, some of that was kindly done by MS support team. But, it did not help.

Today I came across the following article that suggested that disabling the TCP Fast Open feature is a way to circumvent this issue: Creators update #2: Microsoft Edge Bearman.nl

Below please see for the way how to disable TCP Fast Open in Edge (an exempt from the article):

UPDATE 19-04-2017:
As provided by Microsoft the issue can be worked around in two ways until they release a fix:
Type about:flags in the address bar. Scroll down to the Networking section (near the bottom) and uncheck Enable TCP Fast Open, then restart the browser

I hope this will help in your case too.

FuZZBaLL · 20 Apr 2017

85mm said:

Hi, FuZZBall,

I found your thread while searching a solution to fix the "INET_E_RESOURCE_NOT_FOUND" issue. This issue appeared right after I had installed Creators Update. It was limited to the Edge browser only.

I tried some generally proposed solutions such as SFC, DICM, registry cleaning, autoruns, ResetWUEng, reinstalling the browser. Incidentally, some of that was kindly done by MS support team. But, it did not help.

Today I came across the following article that suggested that disabling the TCP Fast Open feature is a way to circumvent this issue: Creators update #2: Microsoft Edge Bearman.nl

Below please see for the way how to disable TCP Fast Open in Edge (an exempt from the article):

UPDATE 19-04-2017:
As provided by Microsoft the issue can be worked around in two ways until they release a fix:
Type about:flags in the address bar. Scroll down to the Networking section (near the bottom) and uncheck Enable TCP Fast Open, then restart the browser

I hope this will help in your case too.

Thanks - I'll make a record of that.

I've actually been error free for the past three days - with no idea why!

It's just decided to work again.

Also fixed the problem with Edge not allowing Google as the default search on the new installation too...

You visit Google so Edge finds Google as a search option, then go to any other site, then choose Google as the default in the Advanced options.

For some reason it won't allow selection if you are on the Google page.

AmigaRoots · 21 Apr 2017

As of today, Edge stopped working here. I found out that it is caused by my UAC notification settings, set to Never Notify. Any other setting will make Edge work again. As we know, no Apps will work with UAC disabled. However, I never disabled UAC (via registry etc.), just its notifications via Control Panel and it was never an issue with Edge.

All other Apps still work, it's just Edge. I tried to reset Edge, and will try sfc /scannow. If this a new thing though, it will make Edge completely useless for me and many others (not that it was of much use, but that's another story).

bogdandanielb · 27 Apr 2017

AmigaRoots said:

As of today, Edge stopped working here. I found out that it is caused by my UAC notification settings, set to Never Notify. Any other setting will make Edge work again. As we know, no Apps will work with UAC disabled. However, I never disabled UAC (via registry etc.), just its notifications via Control Panel and it was never an issue with Edge.

All other Apps still work, it's just Edge. I tried to reset Edge, and will try sfc /scannow. If this a new thing though, it will make Edge completely useless for me and many others (not that it was of much use, but that's another story).

I've tried everything and I still cannot use Edge (UAC enable, Edge Cache Clearing, Edge full reset/reinstall, sfc/dism ) and getting INET_E_RESOURCE_NOT_FOUND for every website. All other browsers including IE11 work just fine. Here are the EventViewer log entries:

Code:

Activation of app Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge failed with error: This app can't be activated by the Built-in Administrator. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Code:

Package Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe+ContentProcess#{00041402-0001-0000-f734-040000000000} was terminated because it took too long to suspend.

Code:

Description
Faulting Application Path:    C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Problem signature
Problem Event Name:    MoCFGSUP
Package Full Name:    Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe
Application Name:    praid:ContentProcess
Application Version:    11.0.15063.0
Application Timestamp:    58ccbae4
Fault Module Name:    StackHash_5a82
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Offset:    PCH_D1_FROM_ntdll+0x00000000000A5F04
Exception Code:    c0000604
Exception Data:    0000000000000000
OS Version:    10.0.15063.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    5a82
Additional Information 2:    5a822f5730f2a1e05ff6ab8bfccf8c5b
Additional Information 3:    60a0
Additional Information 4:    60a09630d9647f62410fd629738018a8

Code:

Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.15063.0, time stamp: 0x58ccbae4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000604
Fault offset: 0x0000000000000000
Faulting process id: 0x19f4Faulting application start time: 0x01d2bf4d294f05e8
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Faulting module path: unknown
Report Id: 07db471a-df31-4d9b-9320-fe9b23838368
Faulting package full name: Microsoft.MicrosoftEdge_40.15063.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: ContentProcess

Unfortunately I cannot go back to the old version since I've deleted Windows.old and Windows~BT folders and I'm stuck with Creators Update.

csun · 27 Apr 2017

Welcome to the forum !

As last resort, may try to reset Creators Update.

bogdandanielb · 28 Apr 2017

torre said:

Welcome to the forum !

As last resort, may try to reset Creators Update.

Thanks.

Reinstalling Windows is not an option at the moment since it would be really time consuming to setup everything back. I do not use Edge on a day by day basis so I can live without it until Microsoft decides to throw a fix for this this issue.