Windows 10: None of my browsers are working (except Edge)

  1.    04 Apr 2017 #1

    None of my browsers are working (except Edge)


    I'm running Windows 10, and a couple days ago, both Google Chrome and Firefox stopped working. I can open them, but Firefox doesn't open any of my tabs that I had, instead opening a single tab that just says "connecting". As far as I can tell, it will do that forever until I force Firefox to close with task manager. Google Chrome will at least try to open my last tabs, but says that it can't connect. I also can't get to any settings in Chrome, but I can in Firefox. There weren't any changes to my computer that I'm aware of since the browsers last worked properly.

    UPDATE: reinstalling Chrome and refreshing Firefox makes both work until my next reboot.
    Last edited by Nolan314; 07 Apr 2017 at 14:38. Reason: Adding information
      My ComputerSystem Spec


  2. Posts : 6,899
    Windows 10 Pro x64 Build 1709
       08 Apr 2017 #2

    Hi Nolan314

    I would reset my networks. Start => Settings => Network and Internet, scroll down right hand side to bottom.

    I would also run these commands to a Command Prompt(admin). In the following don't key in information in brackets, it is there for you to understand what they do.

    ipconfig /flushdns (Clear the dns cache)
    nbtstat -RR (release and refesh NetBIOS names)
    netsh int ip reset (reset ip settings)
    netsh winsock reset (Reset Winsock Catalog)

    I would create a restore point before doing anything and would recommend exploring the use of Macrium Reflect to Image your system. Better safe than sorry.


    Ken
      My ComputerSystem Spec

  3.    08 Apr 2017 #3

    Thanks for the reply. I actually just figured out what the problem is. Malwarebytes was blocking it with its zero-day protection, so I had to put Firefox on the exception list.
      My ComputerSystem Spec


  4. Posts : 6,899
    Windows 10 Pro x64 Build 1709
       09 Apr 2017 #4

    Thanks for posting solution. Glad its working.
      My ComputerSystem Spec


 

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