Edge not working properly after OS update 1607 14393.969


  1. Posts : 5
    Windows 10
       #1

    Edge not working properly after OS update 1607 14393.969


    After I bring up Edge, when I select favorites to expand a list, the list immediately collapses. If I put my cursor in the address bar field, it immediately bounces out and selects refresh icon. If I select the Hamburger menu (three dots) it immediately selects a different icon.
    Kinda feels like a virus, but I don't see any signs of one in Defender.
      My Computer


  2. Posts : 35,557
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    You could try
    Reinstall and Re-register Apps in Windows 8 and 10 - Windows 10 Performance Maintenance Tutorials

    - find Edge on that page, observe any instructions at the top of the section.
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    Thanks, but I don't feel it's safe to run powershell scripts without understanding what they are doing, or have a way to reverse their effects. I see posts on that tread that indicate mixed results.

    dalchina said:
    You could try
    Reinstall and Re-register Apps in Windows 8 and 10 - Windows 10 Performance Maintenance Tutorials

    - find Edge on that page, observe any instructions at the top of the section.
      My Computer


  4. Posts : 35,557
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

    Then your options are:

    a. restore your system from a disk image (you do use disk imaging, I hope?)
    b. use a system restore point
    c. do an in-place upgrade repair install
    d. reinstall Win 10
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    Or use Chrome :)
    dalchina said:
    Then your options are:

    a. restore your system from a disk image (you do use disk imaging, I hope?)
    b. use a system restore point
    c. do an in-place upgrade repair install
    d. reinstall Win 10
      My Computer


  6. Posts : 35,557
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    Depends if you seek a solution or prefer to side-step the problem, I guess...
      My Computers


  7. Posts : 5
    Windows 10
    Thread Starter
       #7

    The information in this link fixed it.
    How to reset Microsoft Edge in Windows 10 when things are broken | Windows Central

    dalchina said:
    Depends if you seek a solution or prefer to side-step the problem, I guess...
      My Computer


  8. Posts : 35,557
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #8

    Well, that includes the Powershell command I pointed out in #2 which you said you weren't going to run!
      My Computers


 

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