Strange things going on when using my browser. Help!


  1. Posts : 322
    win 10 home
       #1

    Strange things going on when using my browser. Help!


    I have a very strange situation. Here is event sequence.
    From the time I was forced to do a factory reinstallation my bookmarks had to be reconstructed
    This morning I browsed to the Citizens Advice pages to check on a matter of consumer law, and having got the info, continued other activities. Later to find that the Citizens Advice page had become the opening page of Chrome rather than Google. It seemed impossible to correct.
    Thinking I could be infected, I first downloaded Panda, and when the download gave trouble, tried to get it via FileHippo, which is acting like the Citizens Advice above.
    As far as my bookmarks are concerned, something else odd has happened: the new list has been replaced by the one that existed before the reinstallation. However Yahoo Search (x2) is now showing along with Google on opening the Chrome browser.
    I have scanned with AVG, the only thing that gave no problem, cleared history and Chrome cache.
    Although this computer is being replaced soon, I can’t accept it as is until then. I hope you can help me find a solution; please!
      My Computer


  2. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #2

    Hi chipwood.

    I won't say I understand situation entirely but have a few questions.

    When you start Chrome how many start pages (home pages) do you get?

    In settings under the "On Startup" section how do you have this configured?

    Where does Yahoo Search (x2) with Google show? Are these tabs or bookmarks?
      My Computer


  3. Posts : 322
    win 10 home
    Thread Starter
       #3

    They were tabs. I did find that i had Google in settings twice as home page. All is now well, but the mystery of the return of the old bookmarks remains. I shall leave that aside now, as some strange things are going on with the tracking of my Dell order.
      My Computer


  4. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #4

    If you sign into chrome your bookmarks are kept in the "Cloud" and will become available.

    Do you sign into Chrome?

    Ken
      My Computer


  5. Posts : 322
    win 10 home
    Thread Starter
       #5

    I am signed in a.t.m., at least my name is in top r.h. corner. I think you have solved my confusion. I think that after I did the factory reinstallation I omitted to log in, and it was only when I had reinserted all my email settings incl. Gmail that I did log in.
    Thanks for jogging my forgetttery!:)I
      My Computer


 

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