1.    07 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 2
    win 10

    Windows 10 Mail application tells me that my account is already added


    When I open the mail app it asks me to add an account, I click add and I enter all my details then I get a message telling me that the account is already added and it takes me back to the add account screen and I can't access my mail. Maybe I am missing something and I am supposed to access my mail somewhere else but I can't figure it out, can you help please?

    Basically I have tried

    Get-appxprovisionedpackage –online | where-object {$_.packagename –like "*windowscommunicationsapps*"} | remove-appxprovisionedpackage –onlinesfc /scannow
    Run [ WSreset ]
    Dism /Online /Cleanup-Image /RestoreHealth

    I cannot remove the mail app and it is not listed anywhere.
      My ComputerSystem Spec
  2.    07 Jul 2015 #2
    Join Date : Jul 2015
    Posts : 2
    win 10
    Thread Starter

    I fixed it myself, I had a corrupt file, I deleted all the files not folders in "AppData\Local\Packages\microsoft.windowscommunicationsapps" and next time I clicked on the mail app it opened the store(beta) i dont have the old one anymore for some reason, redownloaded mail and now it works perfect.

    Expect it wont sync my mail accounts so I cant see my email now .....
      My ComputerSystem Spec
  3.    15 Jul 2015 #3
    Join Date : Jul 2015
    Posts : 14
    Windows 10 Pro 64bit

    I too am experiencing this on build 10162. It prompts me to add my account, and once I do so, it says your account already exists, leaving me with no option to do anything.
      My ComputerSystem Spec
  4.    15 Jul 2015 #4
    Join Date : Jun 2015
    Posts : 79
    Win10

    I have the same problem 10166, reinstalled the mail app and still didn't worked.
      My ComputerSystem Spec
  5.    16 Jul 2015 #5
    Join Date : Jul 2015
    Posts : 14
    Windows 10 Pro 64bit

    Just updated to the latest build 10240 and this issue still remains.

    Can someone please help me.

    Windows 10 Pro 64bit
      My ComputerSystem Spec

 


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