People Contacts

  1.    12 Mar 2017 #1

    People Contacts

    When I open People in Win 10, several of my contacts are missing. I still have Win Live Mail 2012. I have to copy the missing contacts from Win Live mail to People. Does any one know why some of my contacts are missing in People? I tried to import my contacts from Win Live Mail and ended up with triple contacts for every contact.
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  2. Caledon Ken's Avatar
    Posts : 11,140
    Windows 10 Pro x64 Build 1803
       12 Mar 2017 #2

    Hi nolen

    While I don't know your exact set up I'm going to suggest that some of your contacts within Windows Live mail are stored locally and are not within your Web account. (, Hotmail, gmail).

    I've seen some craziness when importing and I'm not sure where you are doing importing. I would import using you Web account through browser. Then depending on supplier for (includes Hotmail, MSN, Live) click on Manage, then cleanup contacts. In gmail open Contacts and it should immediately prompt you to deal with duplicates. I use gmail when I have a client with really messy address books located every where. Haven't used MS's cleanup contacts in a while

    I would also make backups of all address books just in case. (Exports)

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