Windows 10: Outlook mail stopped receiving mail

  1.    10 Mar 2017 #1

    Outlook mail stopped receiving mail


    I just didn't think I was getting mail for a couple of days!
    So I sent several Emails to him & didn't get an answer!

    The I received phone call from him which was unusual as he lives in the US Virgin Island & I live I Ireland!

    He said he was getting my Emails, but I wasn't answering them!
    This was very unusual as I never had an problems with Email!

    I tried everything & could not find an answer!

    Any solutions out there?

      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,695
    Windows 10 Pro x64 Build 1803
       10 Mar 2017 #2

    Hi Tully

    When you say Outlook do you mean Outlook 20xx, Outlook the app or web mail at

    Plenty of problems problems with email this week, (hotmail, live, msn) had a huge issue March 7th and I know Gmail also had some issues as my phone wouldn't connect to gmail.

    The way I resolved, I went through the logging in / setup process. Now I will note, I use two step verification on my account and when I set it up originally on phone I had to use an app password, which is not my normal web log in password. It wouldn't accept my app password and so I had to use my normal password. My Outlook 2013 had no issues.

    So depending on mail service used, gmail or, i would go through that set up process, even if just to test send / receive.

      My ComputerSystem Spec

  3.    10 Mar 2017 #3

    Note: With sent out emails to everyone telling them that they had to re-associate/connect email accounts to the server or you would stop getting emails.

    Reconnect Outlook 2016 or Outlook 2013 to for uninterrupted email access - Outlook
      My ComputerSystem Spec


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