1.    09 Mar 2017 #1
    Join Date : Mar 2016
    Posts : 75
    Windows 10

    Website corrupted on one computer, but not on other


    Hi,

    When I visit the Norwegian newspaper vg.no on my laptop it is corrupted as the pictures show. Except for the VG logo, all other information is text only.

    This problem does not occur on other computers on the network, but the really strange thing is that it happens on both Chrome (the browser I use) and the two other browsers I have installed but never use, IE and Edge.

    I'd be happy to hear how I can fix this? I've deleted all browser history as far as I know, but it does not help.
    Attached Thumbnails Attached Thumbnails Skjermbilde 2016-11-20 16.37.12.png   Skjermbilde 2016-11-20 16.38.31.png  
      My ComputerSystem Spec
  2.    09 Mar 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,528
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Hoggorm View Post
    Except for the VG logo, all other information is text only.
    This is typical behaviour when you fail to obtain the .css style sheet for a web page. What you are seeing is the basic html of the page without the styling applied. As the problem is common to all your browser it suggests the place to look is in your network settings, or maybe your HOSTS table if you use one.

    As far as I can see, the requested stylesheet for that site is:
    http://1.vgc.no/vgnett-prod/css/desktop.css?bed625c01d14d1e916a3fc93b36964d1
      My ComputersSystem Spec
  3.    09 Mar 2017 #3
    Join Date : Mar 2016
    Posts : 75
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    As the problem is common to all your browser it suggests the place to look is in your network settings, or maybe your HOSTS table if you use one.

    Thank you, Bree.

    Can I ask if you have a step by step tutorial or guide on how I do this? To be honest I do not have any idea what you are talking about
      My ComputerSystem Spec
  4.    09 Mar 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,528
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Hoggorm View Post
    Can I ask if you have a step by step tutorial or guide on how I do this? To be honest I do not have any idea what you are talking about
    'Fraid not, I'm working at the edge of my experience here

    Some explanations: a style sheet 'paints' the web page, create the tabs, dropdown menus and so on, without one all websites are just plain text, lists of links and images. Something about the way this PC is set up is preventing you downloading the stylesheet for that site. The Network Troubleshooter may be able to fix that. Failing that we'd need the advice of a 'web guru' like our @z3r010
      My ComputersSystem Spec
  5.    09 Mar 2017 #5
    Join Date : Mar 2016
    Posts : 75
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    'Fraid not, I'm working at the edge of my experience here
    Still way more experience than I have

    Windows 10 Network Troubleshooter did not solve the problem though...
      My ComputerSystem Spec
  6.    09 Mar 2017 #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,528
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Hoggorm View Post
    Windows 10 Network Troubleshooter did not solve the problem though...
    Well, something is stopping you getting the stylesheet.

    You certainly are getting stylesheets from other sites, else you'd be complaining about the way this one looks. We can eliminate the browser(s) because it's the same result for all those you've tried. We can eliminate any firewall on the router because you say all other PCs on the network are OK. It's something in between - basically something running on your PC, a network configuration, other software or the AV setting, perhaps. What makes this PC different from all the rest? Do they all run the same AV? Is there any software that's only installed on this PC?

    The stylesheet is being served from 1.vgc.no - can you contact that server at all? In a command prompt, try typing: PING 1.vgc.no
      My ComputersSystem Spec
  7.    09 Mar 2017 #7
    Join Date : Oct 2014
    Trnava
    Posts : 2,871
    Windows 10.4 Home 1709 x64

    Do you have Anti-Banner in Kaspersky enabled? If so, try to add the webpage to allowed URLs.

    https://support.kaspersky.com/12156#block3
      My ComputerSystem Spec
  8.    11 Mar 2017 #8
    Join Date : Mar 2016
    Posts : 75
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    What makes this PC different from all the rest? Do they all run the same AV? Is there any software that's only installed on this PC?
    The stylesheet is being served from 1.vgc.no - can you contact that server at all? In a command prompt, try typing: PING 1.vgc.no
    They run the same AV yes. There is software that is only installed on this computer but I cannot see that it is related. Pinging 1.vgc.no gives a reply.

    Now the strange thing is that yesterday the webpage started to appear correct, but still no pictures are shown.

    Click image for larger version. 

Name:	Skjermbilde 2017-03-11 13.12.07.png 
Views:	3 
Size:	62.4 KB 
ID:	124592

    Maybe the network troubleshooter did something right after all?

    I've added the webpage to allowed URLs in Kaspersky, yes, but it makes no difference. I also have two other computers that run Kaspersky and ad block on VG.no on without issues.
      My ComputerSystem Spec
  9.    11 Mar 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,528
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Hoggorm View Post
    Now the strange thing is that yesterday the webpage started to appear correct, but still no pictures ... Maybe the network troubleshooter did something right after all?
    Well, that's some improvement, at least. Try flushing your DNS and see if it helps.
    DNS Resolver Cache - Flush in Windows 10
      My ComputersSystem Spec
  10.    12 Mar 2017 #10
    Join Date : Mar 2016
    Posts : 75
    Windows 10
    Thread Starter

    Unfortunately still the same after flushing of DNS...
      My ComputerSystem Spec

 


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