Windows 10: How to stop Sys Admin from Bouncing messages - Outlook 2010 / Gmail

  1.    14 Feb 2017 #1

    How to stop Sys Admin from Bouncing messages - Outlook 2010 / Gmail


    I have a .cvs file generated from Excel of 70 contacts including their emails. I think I have successfully imported them into a separate Contacts folder that I created (BDHG Contacts). They all look mapped correctly and properly formatted when I scroll through the BDGH Contacts view. I then created a Distribution List using all 70 email contacts. When I send to the list I usually get about 12 email notifications from the Sys Admin. They all say:
    "The following recipient(s) cannot be reached:

    SMITH on
    The recipient has been deleted or has no e-mail address."
    FYI I use Gmail Imap. I know the email addresses are good ones. Any idea of how to fix this?

    Thanks much!
      My ComputerSystem Spec


  2. Posts : 3,354
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       14 Feb 2017 #2

    The obvious question: has a particular contact been individually verified by message only to it, could be their ISP has the problem. I've had to do that with a list of contacts used by my class reunion newsletter, last time had 5 problems but only 1 was a true issue.

    Such a problem can also exist when an ISP thinks the message is SPAM when sending to larger lists.
      My ComputerSystem Spec

  3.    14 Feb 2017 #3

    The email addresses work when sending individually. The "bounced" recipients email services are with different providers.

    Microsoft told me it would be fixed if I removed my Gmail account from Outlook, re-started Outlook, and then re-installed Gmail. That did not work.
      My ComputerSystem Spec


  4. Posts : 2,864
    10 Home x64 (1703) (10 Pro on 2nd pc)
       14 Feb 2017 #4

    Berton said: View Post
    Such a problem can also exist when an ISP thinks the message is SPAM when sending to larger lists.
    tperk100 said: View Post
    The email addresses work when sending individually. The "bounced" recipients email services are with different providers...
    Can you address it using bcc: ? That way each recipient's mail server would only see it as being addressed to a single recipient, not the entire mailing list. May help to stop their Sys Admin rejecting it as spam.
      My ComputersSystem Spec

  5.    15 Feb 2017 #5

    Bree said: View Post
    Can you address it using bcc: ? That way each recipient's mail server would only see it as being addressed to a single recipient, not the entire mailing list. May help to stop their Sys Admin rejecting it as spam.
    Thanks for the suggestion. I will give this a try to see what happens. I don't think spam rejection is the issue, though, because I have 100 recipient DLs that I regularly send to without any issues. OH! Come to think of it I DO use Bcc with the other DLs.
      My ComputerSystem Spec


 

Related Threads
I have the outlook Hotmail connector installed on my work machine (On outlook 2010), and I also have outlook 2016 (which connects to outlook.com natively) on my home machine. Both have stopped playing nice with outlook.com in different ways:: ...
I have Outlook 2010 set up on 3 PCs to save sent mail items in a particular folder on an IMAP mail server. This works for a while then the sent mail starts being saved to the Outlook Data File / Sent Items folder or the Sent Items folder on my MS...
Not about Windows 10 but about Outlook 2010 desktop application. My apologise if this is not the right board to post this but do not know where else to post about Outlook 2010 desktop application. :o Just received email from Microsoft informing me...
My employer (School Board) requested all staff laptops be returned over summer so the OS could be upgraded from Win 7 Enterprise, so I did an export of my Outlook 2010 file to work on from home- they now want all Outlook profiles below 50 MB. My...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:33.
Find Us