Can't delete/edit Outlook contact folder because it is read only


  1. MNMary
    Posts : 26
    windows10
       New #1

    Can't delete/edit Outlook contact folder because it is read only


    I've used Windows Live mail as my primary email, but I understand that it's not going to be supported after December 2016, so I opened Outlook and tried to set it up, but the I'm having a hard time importing my contacts from Windows Live mail. I exported the contacts from Windows Live mail to a folder on the desktop, but when I try to import it into Outlook, I got the following error: Error in syncing [800CCCD2-0-0-322]



    And I also found that the Contact folder in Outlook is read only, so I can't Delete any of the contacts.

    Most important to me is how can I change the read only attribute in the contact folder? I would also like to import my contacts from Windows Live Mail to Outlook, but I don't know what I'm doing wrong in importing contacts to Outlook.

    Any help would be greatly appreciated.
    Thanks,
    Mary
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  3. bro67
    Posts : 9,790
    Mac OS Catalina
       New #2

    You are getting that error because the Sync is not done for Live Mail. You will see that if you do a search on that error on any search engine. Try booting into Safe mode. https://support.microsoft.com/en-us/kb/980534
      My Computer
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  4. MNMary
    Posts : 26
    windows10
    Thread Starter
       New #3

    My biggest problem is that my contact folder is read only. How can I change the attributes for this folder?
      My Computer
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  6. bro67
    Posts : 9,790
    Mac OS Catalina
       New #4

    MNMary said:
    My biggest problem is that my contact folder is read only. How can I change the attributes for this folder?
    Did you follow the information in the link I posted? Instead of asking how to change a folder that is owned by the System, go through the instructions in the link.
      My Computer
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