1.    25 Dec 2016 #1
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Pro

    No account shown in mail add an account


    Hello,

    I'm using W10 mail (everything is up to date) and when I try to add a mail account I see the "choose an account" window but it's empty. I currently have no mail account that has been added.

    I tried to uninstall mail, reinstall it with Microsoft store but this changed nothing. Choose an account windows is still empty. Where's the problem ? What can I do ?

    Thanks J Guy
      My ComputerSystem Spec
  2.    25 Dec 2016 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    I don't use Windows Mail but a question could be "Are you logging into the computer using a Local Account or Microsoft Account?".
      My ComputerSystem Spec
  3.    25 Dec 2016 #3
    Join Date : Jan 2016
    Posts : 7
    Windows 10 Pro
    Thread Starter

    You may have found something .... The defective account (not able to choose mail account) is a Microsoft one. My other user account is a Local one and windows Mail is perfectly working. No being able to add mail account in Microsoft account is quite strange.

    If I go through settings, account, Mail accounts and apps (my system is french and my translation may not be the english wordings), windows is searching and nothing happens even after 15 minutes. So it looks like something is missing somewhere.

    Thanks J Guy
      My ComputerSystem Spec
  4.    25 Dec 2016 #4
    Join Date : Aug 2014
    Forever West
    Posts : 3,913
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Yes, a corrupted profile can cause problems.
      My ComputerSystem Spec

 


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