configure Server Ports in Outlook e-mail app

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  1. Posts : 165
    Win 10 preview 10074
       #1

    configure Server Ports in Outlook e-mail app


    Is it possible to configure the Server Ports in the outlook e-mail app?

    I use AT&T for e-mail, and my mail account requires that I use server port 995 (incoming) and 465 (outgoing). I can create a new POP3 service for AT&T and setup everything up except the server ports (normally this setting is found under the Advanced tab in Outlook account settings).

    Is there a way to set up server ports?
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  2. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #2

    I just updated the Outlook mail app and it seems that you can specify the servers and if they use SSL. Specifying SSL should set up the ports as you need them for AT&T

    Add account
    Select advanced setup
    Select Internet email
    Select POP3
    make sure both Use SSL boxes are checked.

    configure Server Ports in Outlook e-mail app-olmailsett.png

    That should do it, I did not take it to the next step - I don't have AT&T as a provider
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  3. Posts : 165
    Win 10 preview 10074
    Thread Starter
       #3

    I have followed the steps shown in your attachment, but there doesn't seem to be a place to enter the Server port numbers. These port numbers I something AT&T added/required a couple of years ago.

    I do check both boxes for use "SSL"
    I enter Incoming Server (POP3) = "inbound.att.net
    and Outgoing Server (SMPT) = "outbound.att.net

    but then I need add "Server Port = "995" (incoming) and Server Port = "465" (outgoing).

    These entries are done from the Advanced Tab on the regular Office Outlook program, but this Win10 Outlook app doesn't have a place to enter port numbers (that I can find).

    Thanks for responding.
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  4. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #4

    CountryBumkin said:
    I have followed the steps shown in your attachment, but there doesn't seem to be a place to enter the Server port numbers. These port numbers I something AT&T added/required a couple of years ago.

    I do check both boxes for use "SSL"
    I enter Incoming Server (POP3) = "inbound.att.net
    and Outgoing Server (SMPT) = "outbound.att.net

    but then I need add "Server Port = "995" (incoming) and Server Port = "465" (outgoing).

    These entries are done from the Advanced Tab on the regular Office Outlook program, but this Win10 Outlook app doesn't have a place to enter port numbers (that I can find).

    Thanks for responding.
    Right, but setting SLL should change the port # to 995 & 465 - did you try it and did it not work?

    I get that your question is about explicitly setting the port #s - and I didn't find a place to do that either.

    The ports are fairly standard so MS might have figured "Why have an extra step that someone might screw up. We'll just plug in the standard number for the user". I'm not saying this is the right thing to do, but that's what we have now.

    There are always exceptions, so MS should at least offer the option to set the ports, even if they bury it deep.

    Have you set up AT&T and tested it in the mail app? Does it work or throw an error about the port? Any error would be helpful if there is an error.

    Please use the Feedback app to send MS your requirement to specify the port #s - I'll +vote it the next time I launch feedback and if I see it.

    Edit: the olMail app has it's own feedback mecahnism
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  5. Posts : 165
    Win 10 preview 10074
    Thread Starter
       #5

    I entered everything except the port numbers and hit finished. But MS said no account was found.

    On my other computer running Office 2013 with Outlook, I know that if I do not enter the specific ports (995, 465) it will not work. The default ports used are 110 and 25 which are not encrypted - see this https://www.siteground.com/tutorials...smtp-ports.htm

    So, perhaps I will install Office 365 tonight and see if it has the additional setup options I need.
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  6. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #6

    CountryBumkin said:
    I entered everything except the port numbers and hit finished. But MS said no account was found.

    On my other computer running Office 2013 with Outlook, I know that if I do not enter the specific ports (995, 465) it will not work. The default ports used are 110 and 25 which are not encrypted - see this https://www.siteground.com/tutorials...smtp-ports.htm

    So, perhaps I will install Office 365 tonight and see if it has the additional setup options I need.
    Thanks, that might be an olMail app issue - the same thing happened to me when I first launched the app - then my account just showed up on the screen.

    Right - that's what I meant when I said setting Secure Socket Layer (SSL) should change the call to use the 995 & 465 secure ports.

    Report all of your experiences to MS. I'll play around with the mail app a bit more and post my findings.

    CountryBumpkin: I entered everything except the port numbers and hit finished.
    But MS said no account was found.

    Right now, the port # isn't the issue - it's setting up an account to use. If you can get past that, you might be able to set up a working account and then change the setup so that it uses the servers and ports as required by AT&T. This is fairly standard stuff - eMail has been around since day 1 (ok it was called messaging then)
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  7. Posts : 3,257
    Windows 10 Pro
       #7

    Have you tried using the serverort designation? ie, mysmtpserver.com:995 or whatever...
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  8. Posts : 165
    Win 10 preview 10074
    Thread Starter
       #8

    To update -- last night I checked my e-mail and it was working!
    I suppose I just needed to wait longer for the e-mail to configure itself. So I did not need to enter the server ports (like I do in Win7/8 Outlook).
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  9. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #9

    CountryBumkin said:
    To update -- last night I checked my e-mail and it was working!
    I suppose I just needed to wait longer for the e-mail to configure itself. So I did not need to enter the server ports (like I do in Win7/8 Outlook).
    Excellent, I still haven't dug much deeper, but the olMail App might allow (or show) port configuration in settings for the account. I always forget that Settings on new Apps is not as intuitive as Desktop apps.

    Look at your Win7/8 configuration and untick the SSL box to see how that changes the ports
    (110 / 25 -> 995 / 465).
    Don't save your changes on the other installs though

    I'll look more at the olMail App because I'm curious, but I'm glad you're up and running.

    Bill
    .
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  10. Posts : 35
    W10
       #10

    Is it known if the W10 mail app supports port 587 for SMTP? I have fiddled with this since I installed W10 yesterday, and I cannot manage to send email. The app retrieves them fine from the server, but whenever I try to send an email, it gets put into the Drafts folder and I get a message that the app was not able to send the email. My server uses port 587, and that is by now the only thing that I can think of being the problem. I have tried port designation as smtpserver.com:587, but no go. I am frustrated. Why can this not be as easy to set up as it is on android?
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