1. Joined : May 2015
    Posts : 12
    Windows 10
       14 Jun 2015 #1

    Windows 10 Google account


    Hi i have windows 10 build 10130. When i try to set up my google account in mail or peoples app, it says "can't connect to service' .

    Any help?
      My System SpecsSystem Spec

  2.    14 Jun 2015 #2

    how long have you had that information? might be just a connection error. when you add account for the APP, does it direct you to the gmail login page, where you have to give access to windows get the information out of the google account?
      My System SpecsSystem Spec


  3. Joined : May 2015
    Posts : 12
    Windows 10
       15 Jun 2015 #3

    batlhilz said: View Post
    how long have you had that information? might be just a connection error. when you add account for the APP, does it direct you to the gmail login page, where you have to give access to windows get the information out of the google account?
    I tried to add my google account yesterday but the same error came every time i try to add google account.when i click on the google account button, the circling dots come up but then the error comes again, although once the google account page came up for a split second then it disappeared and it showed the same error.I can assure you that i have a working internet connection and i have connected my computer through the ethernet (LAN) cable.Thanks
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       15 Jun 2015 #4

    talhasiddiqi said: View Post
    I tried to add my google account yesterday but the same error came every time i try to add google account.when i click on the google account button, the circling dots come up but then the error comes again, although once the google account page came up for a split second then it disappeared and it showed the same error.I can assure you that i have a working internet connection and i have connected my computer through the ethernet (LAN) cable.Thanks
    See if you have better luck by selecting other & imap then specify your Google credentials
    if imap doesn''t connect, try using the POP3 protocol.

    or.... the answer might be here:
    Get started with IMAP and POP3 - Gmail Help

    When I went to grab the help page, it dawned on me that you have to enable the protocol on gMail (at least I had to for POP3)
      My System SpecsSystem Spec


  5. Joined : Apr 2014
    Posts : 599
    Windows 10 Pro Insider Preview (14971)
       28 Jun 2015 #5

    Slartybart said: View Post
    See if you have better luck by selecting other & imap then specify your Google credentials
    if imap doesn''t connect, try using the POP3 protocol.

    or.... the answer might be here:
    Get started with IMAP and POP3 - Gmail Help

    When I went to grab the help page, it dawned on me that you have to enable the protocol on gMail (at least I had to for POP3)
    This is true - you must go into the gmail settings and enable pop3 and/or imap...
      My System SpecsSystem Spec


  6. Joined : May 2015
    Posts : 12
    Windows 10
       29 Jun 2015 #6

    this pop3 or imap problem should come after i have eneterd my email and password right?.
    for me it dosent even get to that stage it just says cant connect to service
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       29 Jun 2015 #7

    There are two pieces to this puzzle

    1) gMail: Get started with IMAP and POP3 - Gmail Help

    Select the radio button for the protocol you wan to use (IMAP / POP3)

    Click image for larger version. 

Name:	gmailHelp.PNG 
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ID:	22733

    The expanded section has instructions for the things you have to do in gMail before a client can access the messages.

    A full page of IMAP and POP3 information for gMail is here:
    Use email clients with IMAP or POP - Gmail Help

    2) After you set gMail to allow access via a particular protocol, then try adding your account to the Mail app specifying the same protocol (IMAP/POP3) that you set in gMail.

    Pick other account (imap/pop3), not Google.

    I just tried it with my POP3 gMail account and had no problem (other than trying to recall my password )
      My System SpecsSystem Spec


  8. Joined : May 2015
    Posts : 12
    Windows 10
       29 Jun 2015 #8

    ok i just enabled pop and imap (one by one)
    still no success
      My System SpecsSystem Spec


  9. Joined : Oct 2013
    Texas
    Posts : 7,537
    Windows 10 Pro X64
       29 Jun 2015 #9

    Google changed there security setting. Try turning on less secure apps

    https://www.google.com/settings/security/lesssecureapps
      My System SpecsSystem Spec


  10. Joined : May 2015
    Posts : 12
    Windows 10
       30 Jun 2015 #10

    less secure apps are already turned on.
      My System SpecsSystem Spec


 


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