Windows 10: Outlook won't receive emails after Cumulative Update KB3200970 Solved

  1.    12 Nov 2016 #1

    Outlook won't receive emails after Cumulative Update KB3200970

    I had Cumulative Update KB3200970 for version 1607 install the other day and I have since not been able to receive any emails via Outlook. I was able to prior to this update, so I uninstalled it and reinstalled it and Outlook seemed to be working. No other settings have been changed so this should not have happened.

    Today, I shut down my system to move it and after booting it back up, Outlook isn't working again.

    Has anyone else experienced this and, if you did, how did you resolve it.

    Thanks in advance.

      My ComputerSystem Spec

  2.    12 Nov 2016 #2

    Who is your Email/Internet Service Provider? Is it web based (ie) GMail, Yahoo mail, etc or is it by your ISP?
    In Google Search type your providers name with setup Email account in Outlook for whatever version. Go to File/Account settings/Change,. Make sure the settings are the same as listed on the web page as in your account.
      My ComputerSystem Spec

  3.    12 Nov 2016 #3

    Thanks for responding spunk. My ISP is GoDaddy and I've checked my settings and everything is correct. I've even shut down completely and still get the same error. I still feel the evidence points to this latest update.

      My ComputerSystem Spec

  4.    13 Nov 2016 #4

    It was the AVG email scanner. Everything worked as expected after I disabled it.
      My ComputerSystem Spec

  5. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       13 Nov 2016 #5


    keithz829 said: View Post
    It was the AVG email scanner. Everything worked as expected after I disabled it.
    Somewhat off-topic from the original issue, but "for what it's worth", Avast has announced purchase of AVG:

    I've never been a fan of AVG, although I'm sure that AVG customers are OK for now.
    But it might be time to start looking for a new AV.
    Or not.

    Just mentioning it,

      My ComputerSystem Spec


Related Threads
Update: November 29th 2016 Windows 10 1607 is now a Current Branch for Business (CBB) release - Windows 10 Forums Update: November 9th 2016 Source:
Since updating to Windows 10 my Office 365 Outlook will not send emails - error unable to connect to network - yet it receives them OK and if I go to account settings and use 'Test' it sends and receives OK this is true of all my accounts, Hotmail,...
Solved Failure to receive emails in Browsers and Email
Hello, Up until April 4th, the mail system was working fine. We went away for six days and since returning the mail system is failing to download emails for both addresses, Hotmail and BT internet. If I use a search engine such as google I can...
I now get "Network Operation Failed" and below that, "Error with send/receive. There was an error synchronizing your folder hierarchy. Error: 80041004" This Outlook install is part of Office 2010. Everything was running fine until this...
I installed Win 10 today and everything works so far. Except Outlook 365. I open it and go to send and receive email but I get the following error: :error 0x800cc1a Your server does not support the encryption type you have specified. try changing...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:46.
Find Us