Windows 10: MS print to pdf fails from firefox, works from edge and test page

  1.    05 Nov 2016 #1

    MS print to pdf fails from firefox, works from edge and test page


    I have firefox v49 (portable version from portableapps.com) and when I choose print and select MS print to pdf, it goes through the motions but the file does not get created.

    I can use the test print function with success and also it worked from edge and notepad. Could it be firefox (or my portable version) that is the issue?

    Anyone else see this or any ideas how to get it to work with Firefox?
      My ComputerSystem Spec


  2. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       05 Nov 2016 #2

    Hi:

    AFAIK, "print to PDF" is not a built-in feature for Firefox under Windows, at least for the installed version.
    I presume it's probably the same for the portable version.
    I think you would need some sort of plug-in or extension or 3rd-party application (Adobe Reader DC, Acrobat, etc.) in order to provide that capability.

    https://support.mozilla.org/en-US/questions/1109428

    Someone will correct me if I am wrong....

    MM
      My ComputerSystem Spec


  3. Posts : 3,194
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       05 Nov 2016 #3

    In my installed Firefox 49 I just went to File, Print and chose Microsoft Print to PDF, worked fine and prompted to give the .pdf file a name and by default saved in my Documents Folder. When double-clicked it opened okay.
      My ComputerSystem Spec


  4. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       05 Nov 2016 #4

    Berton said: View Post
    In my installed Firefox 49 I just went to File, Print and chose Microsoft Print to PDF, worked fine and prompted to give the .pdf file a name and by default saved in my Documents Folder. When double-clicked it opened okay.
    Indeed.
    I stand corrected.
    I was able to reproduce your steps, @Berton.
    Ya' learn something new every day... Thanks for that tip.

    I guess it's built-in to Win10?

    (I am not on my Win7 box to compare under that OS.)

    prompted to give the .pdf file a name
    Hi, @rocket777 -- perhaps you skipped that step???

    MM
      My ComputerSystem Spec

  5.    05 Nov 2016 #5

    I did all the steps and entered a file name and then it gives an error dialog, with a title of print preview error, and in the dialog it says, an error occurred while printing, but I can't find anywhere to get more information.

    I am guessing it's probably the portable version of the program that is causing the problem. I probably need to post on some FF site.

    In the meantime, I found a FF addon , pdf creator, which works.
      My ComputerSystem Spec


  6. Posts : 2,546
    10 Home x64 (1703) (10 Pro on 2nd pc)
       05 Nov 2016 #6

    rocket777 said: View Post
    I am guessing it's probably the portable version of the program that is causing the problem.
    No, I've just downloaded Firefox Portable 49.0.2 from here http://portableapps.com/apps/internet/firefox_portable and it successfully created a file when I printed to the 'Microsoft Print to PDF' printer.


    @MoxieMomma 'Microsoft Print to PDF' comes with Windows 10 (first seen in 1511, if I recall correctly). There was a 'Microsoft XPS Document Writer' available for Windows 7, but no MS-supplied printer to print to pdfs - for that you needed 3rd-party apps.
      My ComputersSystem Spec

  7.    05 Nov 2016 #7

    Bree said: View Post
    No, I've just downloaded Firefox Portable 49.0.2 from here http://portableapps.com/apps/internet/firefox_portable and it successfully created a file when I printed to the 'Microsoft Print to PDF' printer.
    I downloaded from the same place and installed separate from my regular version thinking it could be my FF profile and all my add on's etc. I got the same problem, however.

    Thanks for testing it. This means it's got to be something peculiar with my system. At this point, I don't think there's going to be any way to troubleshoot it since it doesn't say anything about the error and I don't even know if the message comes from firefox or windows. I guess I'll just use the pdf creator addon or copy a url to edge and print from there.
      My ComputerSystem Spec


  8. Posts : 2,546
    10 Home x64 (1703) (10 Pro on 2nd pc)
       05 Nov 2016 #8

    rocket777 said: View Post
    Thanks for testing it. This means it's got to be something peculiar with my system...
    You're welcome. I normally use the regular Firefox but I've always intended to get the portable one too, just never got round to it. You gave me a good excuse.
      My ComputersSystem Spec


  9. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       06 Nov 2016 #9

    Bree said: View Post
    @MoxieMomma 'Microsoft Print to PDF' comes with Windows 10 (first seen in 1511, if I recall correctly). There was a 'Microsoft XPS Document Writer' available for Windows 7, but no MS-supplied printer to print to pdfs - for that you needed 3rd-party apps.
    Indeed!
    I never noticed it or tried it, because I've always used Adobe Acrobat.
    That "printer" is the first PDF printer to appear on the list, so I never scrolled down to see the "MS print to PDF" option.

    Thanks for the tip and the correction.


    MM
      My ComputerSystem Spec


 

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