MS print to pdf fails from firefox, works from edge and test page

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  1. Posts : 57
    windows
       #1

    MS print to pdf fails from firefox, works from edge and test page


    I have firefox v49 (portable version from portableapps.com) and when I choose print and select MS print to pdf, it goes through the motions but the file does not get created.

    I can use the test print function with success and also it worked from edge and notepad. Could it be firefox (or my portable version) that is the issue?

    Anyone else see this or any ideas how to get it to work with Firefox?
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  2. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #2

    Hi:

    AFAIK, "print to PDF" is not a built-in feature for Firefox under Windows, at least for the installed version.
    I presume it's probably the same for the portable version.
    I think you would need some sort of plug-in or extension or 3rd-party application (Adobe Reader DC, Acrobat, etc.) in order to provide that capability.

    https://support.mozilla.org/en-US/questions/1109428

    Someone will correct me if I am wrong....

    MM
      My Computer


  3. Posts : 14,018
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #3

    In my installed Firefox 49 I just went to File, Print and chose Microsoft Print to PDF, worked fine and prompted to give the .pdf file a name and by default saved in my Documents Folder. When double-clicked it opened okay.
      My Computers


  4. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #4

    Berton said:
    In my installed Firefox 49 I just went to File, Print and chose Microsoft Print to PDF, worked fine and prompted to give the .pdf file a name and by default saved in my Documents Folder. When double-clicked it opened okay.
    Indeed.
    I stand corrected.
    I was able to reproduce your steps, @Berton.
    Ya' learn something new every day... Thanks for that tip.

    I guess it's built-in to Win10?

    (I am not on my Win7 box to compare under that OS.)

    prompted to give the .pdf file a name
    Hi, @rocket777 -- perhaps you skipped that step???

    MM
      My Computer


  5. Posts : 57
    windows
    Thread Starter
       #5

    I did all the steps and entered a file name and then it gives an error dialog, with a title of print preview error, and in the dialog it says, an error occurred while printing, but I can't find anywhere to get more information.

    I am guessing it's probably the portable version of the program that is causing the problem. I probably need to post on some FF site.

    In the meantime, I found a FF addon , pdf creator, which works.
      My Computer


  6. Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #6

    rocket777 said:
    I am guessing it's probably the portable version of the program that is causing the problem.
    No, I've just downloaded Firefox Portable 49.0.2 from here http://portableapps.com/apps/internet/firefox_portable and it successfully created a file when I printed to the 'Microsoft Print to PDF' printer.


    @MoxieMomma 'Microsoft Print to PDF' comes with Windows 10 (first seen in 1511, if I recall correctly). There was a 'Microsoft XPS Document Writer' available for Windows 7, but no MS-supplied printer to print to pdfs - for that you needed 3rd-party apps.
      My Computers


  7. Posts : 57
    windows
    Thread Starter
       #7

    Bree said:
    No, I've just downloaded Firefox Portable 49.0.2 from here http://portableapps.com/apps/internet/firefox_portable and it successfully created a file when I printed to the 'Microsoft Print to PDF' printer.
    I downloaded from the same place and installed separate from my regular version thinking it could be my FF profile and all my add on's etc. I got the same problem, however.

    Thanks for testing it. This means it's got to be something peculiar with my system. At this point, I don't think there's going to be any way to troubleshoot it since it doesn't say anything about the error and I don't even know if the message comes from firefox or windows. I guess I'll just use the pdf creator addon or copy a url to edge and print from there.
      My Computer


  8. Posts : 31,651
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    rocket777 said:
    Thanks for testing it. This means it's got to be something peculiar with my system...
    You're welcome. I normally use the regular Firefox but I've always intended to get the portable one too, just never got round to it. You gave me a good excuse. :)
      My Computers


  9. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #9

    Bree said:
    @MoxieMomma 'Microsoft Print to PDF' comes with Windows 10 (first seen in 1511, if I recall correctly). There was a 'Microsoft XPS Document Writer' available for Windows 7, but no MS-supplied printer to print to pdfs - for that you needed 3rd-party apps.
    Indeed!
    I never noticed it or tried it, because I've always used Adobe Acrobat.
    That "printer" is the first PDF printer to appear on the list, so I never scrolled down to see the "MS print to PDF" option.

    Thanks for the tip and the correction.:)


    MM
      My Computer


  10. Posts : 2
    Windows 10
       #10

    admin rights


    rocket777 said:
    I have firefox v49 (portable version from portableapps.com) and when I choose print and select MS print to pdf, it goes through the motions but the file does not get created.

    I can use the test print function with success and also it worked from edge and notepad. Could it be firefox (or my portable version) that is the issue?

    Anyone else see this or any ideas how to get it to work with Firefox?
    I have the same problem with portable firefox 64.0.2. However I can print the reader view (F9) when I run FF as admin via the context menu of FirefoxPortable.exe (right mouse click).
    It turns out I can also print reader views as PDF when I enable "run as administrator" in the propertie/compatibility tab of FirefoxPortable.exe.
    Note that my daily-use account does not have admin rights. Using either of these workarounds kind of defeats the purpose of running with limited rights.
      My Computer


 

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