Windows 10 Anniversary Update and Thunderbird Problems

  1. FedoraMan's Avatar
    Posts : 8
    Windows 10
       #1

    Windows 10 Anniversary Update and Thunderbird Problems


    Ever since the Windows 10 Anniversary Update my Thunderbird is a hit and miss for email. Sometimes it works, sometimes it doesn't. When it checks for new email, often it says it cannot connect. Anyone have any solutions?
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  2. dalchina's Avatar
    Posts : 30,644
    Win 10 Pro (1903)
       #2

    Hi, can't think what would help, sorry- I have no problems with it. I've seen one other person mention erratic behaviour with Thunderbird, but that was one of a couple of issues.

    Presumably you've checked you can access the mail server via your browser when you have this problem?

    How to fix Mozilla Thunderbird issues on Windows 10
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  3. FedoraMan's Avatar
    Posts : 8
    Windows 10
    Thread Starter
       #3

    dalchina said:
    Hi, can't think what would help, sorry- I have no problems with it. I've seen one other person mention erratic behaviour with Thunderbird, but that was one of a couple of issues.

    Presumably you've checked you can access the mail server via your browser when you have this problem?


    They work fine in the browser. Issue is only with Thunderbird.
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  4. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #4

    Hi:

    I am only on v1511 on my Win10 box, not AU, but I have no issues with Thunderbird (TB).
    There are a few, isolated reports at the mozillazine user forum. But it's hard to know if all the reported issues are related.

    Having said that, it might help us to troubleshoot if you could please tell us:


    • What version of TB?
    • Is TB timing out when receiving, when sending, or at other times?
    • What is the exact wording of the error message (if any) that you are receiving?
    • How is that mail account set up, as POP or IMAP?
    • Is your mail service from an ISP, corporate e-mail system or Web-based?
    • Are you using an antivirus and/or a firewall program? If so, which one(s)?
    • Do you regularly compact your folders?
    • Did the problem start only after a recent Windows Update or after another system change or software configuration change that might be relevant? (Including OS or Thunderbird updates, adding extensions or themes, etc. and any security program updates)
    • {{Troubleshooting questions shamelessly borrowed from the mozillazine forum moderator, @DanRaisch}}


    Thanks,
    MM
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