1.    18 Sep 2016 #1
    Join Date : Jun 2015
    Hastings, Australia
    Posts : 13
    Win 10 Pro x64 & x32

    Edge starts then crashes


    Win 10 Pro x64 Version 1607 Build 14393.187
    Edge starts and then crashes. It brings up the Edge banner screen for about 1 second then shuts down. I can find 3 event logs that are associated with this but I can't get to the next step and work out the failure. Event Log Online Help takes me to a general Win 10 page which is not useful.
    Edge was working before the latest round of updates which included KB3189866. I only use Edge for some tasks so it's been a few days since I tried to use it.
      My ComputerSystem Spec
  2.    18 Sep 2016 #2

    I had {and still have} the same problem on both my harddrives after the one of the recent updates. Other apps like Mail, Store do the same.

    I've fixed my main disk by using the Windows app troubleshooter but my older hdd is still suffering.
    https://support.microsoft.com/en-us/...r-windows-apps

    Haven't tried the app reset feature yet:
    How to fix Windows 10 apps crashing at launch - MSPoweruser
      My ComputerSystem Spec
  3.    18 Sep 2016 #3
    Join Date : Jun 2015
    Hastings, Australia
    Posts : 13
    Win 10 Pro x64 & x32
    Thread Starter

    Quote Originally Posted by Barneyrubble View Post
    I had {and still have} the same problem on both my harddrives after the one of the recent updates. Other apps like Mail, Store do the same.

    I've fixed my main disk by using the Windows app troubleshooter but my older hdd is still suffering.
    https://support.microsoft.com/en-us/...r-windows-apps

    Haven't tried the app reset feature yet:
    How to fix Windows 10 apps crashing at launch - MSPoweruser
    Thanks for the suggestions. The first suggestion runs but doesn't fix the problem. The second is not applicable because Edge is not in the list of Apps.
      My ComputerSystem Spec
  4.    21 Sep 2016 #4
    Join Date : Jun 2015
    Hastings, Australia
    Posts : 13
    Win 10 Pro x64 & x32
    Thread Starter

    I loaded a backup from before the latest updates. That fixed the problem. I allowed all of the updates to install and was still OK.
      My ComputerSystem Spec

 


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