Hi there

We have this Windows 10 machine. On this machine, we have a multiple profiles about 6 of them running on this Outlook 2007.

On particular profile, the user kept prompting username and password even though we ticked the password.

What we have done so far for troubleshooting:

1. Delete the profile and recreate again - did few times and still the same.
2. Repair the Office - still the same

Please note that this particular email account is a Exchange Server connection.

Any ideas?