Windows 10: Yahoo says IE11 is an 'unsupported browser' since Anniversary Update Solved


  1. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
       12 Sep 2016 #1

    Yahoo says IE11 is an 'unsupported browser' since Anniversary Update


    I have several Yahoo email accounts I use for different purposes. I generally like to stay logged in, so I use a different browser for each. I use IE11 for one account I infrequently check. Since the Anniversary Update (1607) Yahoo Mail reports:
    You're seeing Basic Mail because you're using an unsupported Internet browser. Upgrade your browser or get the mobile app for the full Yahoo experience.
    Don't show this again.
    It's been a while since I last checked that account, but I'm fairly sure I got 'the full Yahoo experience' with 1511. Can anyone confirm that?

    (edit: spelling)
      My ComputersSystem Spec

  2.   My ComputerSystem Spec


  3. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
    Thread Starter
       12 Sep 2016 #3

    Tried Compatibility View - made no difference.
      My ComputersSystem Spec

  4.    12 Sep 2016 #4

    It was saying the reverse - to check that "Use Microsoft compatibility lists" and "Display Intranet Sites in Compatibility View" are unchecked (they are checked by default for me) and you don't have yahoo.com listed.
      My ComputerSystem Spec


  5. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
    Thread Starter
       12 Sep 2016 #5

    Yes, it works with "Use Microsoft compatibility lists" and "Display Intranet Sites in Compatibility View" unchecked.

    I'd still like to know if works without having to change the defaults for anyone still on 1511. I'm more interested in determining if this is (yet another) glitch in the AU.
      My ComputersSystem Spec

  6.    12 Sep 2016 #6

    Can't help there as I'm using Server 2016 preview at the moment - hopefully there is someone who hasn't upgraded...
      My ComputerSystem Spec


  7. Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       12 Sep 2016 #7

    Hi:

    I don't use yahoo mail, but yahoo.com resolves just fine under IE11 (default settings) and Win10 Pro (64-bit) 1511.

    Hope this helps,

    MM
      My ComputerSystem Spec


  8. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
    Thread Starter
       12 Sep 2016 #8

    Thanks MoxieMomma. It's only Yahoo Mail that complains about an unsupported browser. Most of Yahoo.com and other linked services like Flickr work just fine in 1607 (as they did in 1511). News however does say...
    Some parts of this page may not look right. To see them, upgrade to the new Firefox. Close
    ...which seems to be the same problem as it is also fixed as per lx07's instructions.

    additional: @MoxieMomma does News show this message in 1511?
    Last edited by Bree; 12 Sep 2016 at 10:27. Reason: added 'additional'
      My ComputersSystem Spec


  9. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
    Thread Starter
       13 Sep 2016 #9

    Bree said: View Post
    ...I'm fairly sure I got 'the full Yahoo experience' with 1511...
    Well, I've been able to confirm that for myself today. I have a spare laptop that I've kept on Windows 7, but just before the free upgrade ended I upgraded it to 1511 so it could claim its digital licence (just in case I ever change my mind). Now I wanted to keep its original install of W7 unmolested so I cloned its HDD and upgraded that instead. Afterwards I put back original drive which carried on as if nothing had happened.

    For reasons unconnected with this thread I temporarily put the clone drive back in. While there, I had a chance to check this 'Yahoo - unsupported browser' issue. Sure enough, Yahoo had no complaints about 1511's IE. Seems this is another one to add to the list of 'things that broke in AU'.

    Thanks to lx07 I know a fix now, but I think I'll leave it 'broke' for a while. Let's see how many cumulative update it takes for MS to get round to fixing it.
      My ComputersSystem Spec


  10. Posts : 3,342
    10 Home x64 (1703) (10 Pro on 2nd pc)
    Thread Starter
       14 Sep 2016 #10

    Bree said: View Post
    Let's see how many cumulative update it takes for MS to get round to fixing it.
    Fate has a cruel sense of humour. Many are reporting that the new Cumulative Update KB3189866 is getting stuck at 95% downloaded. They are turning to the Microsoft Update Catalog to download it manually, only to fine MSUC doesn't recognise their IE as a supported browser! Cumulative Update KB3189866 Windows 10 build 14393.187
    Such sweet irony...

    Update: and KB3189866 didn't even include a fix for this
    Last edited by Bree; 15 Sep 2016 at 20:13. Reason: Update
      My ComputersSystem Spec


 

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