1.    05 Sep 2016 #1
    Join Date : Jun 2015
    Posts : 866
    Win 10 Home

    New FF - passwords


    I installed the new FF yesterday to check out whehter they had fixed a few things. It refuses to save passwords/log in's.??? I have checked the options out and can find nothing???
      My ComputerSystem Spec
  2.    05 Sep 2016 #2
    Join Date : Feb 2014
    Posts : 9,137
    Windows 10 Professional

    Quote Originally Posted by elbmek View Post
    I installed the new FF yesterday to check out whehter they had fixed a few things. It refuses to save passwords/log in's.??? I have checked the options out and can find nothing???
    Options/Security/Remember logins for sites
      My ComputersSystem Spec
  3.    05 Sep 2016 #3
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    EDIT: OOPS! @Edwin beat me to it. If his excellent solution does not work, then....

    First troubleshooting step = Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help

    Please report back and let us know the outcome, as it will dictate the next steps.

    Thanks,
    MM
      My ComputerSystem Spec
  4.    05 Sep 2016 #4
    Join Date : Jun 2015
    Posts : 866
    Win 10 Home
    Thread Starter

    Quote Originally Posted by Edwin View Post
    Options/Security/Remember logins for sites
    Strange, first place I looked, it did not work?? It was already ticked anyway?
      My ComputerSystem Spec
  5.    05 Sep 2016 #5
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Hi:

    If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

    Troubleshoot Firefox issues using Safe Mode | Firefox Help


    • Please report back and let us know the outcome, as it will dictate the next steps.
    • Also: please tell us what AV/AM/firewall programs are you running on this system?


    Thanks,
    MM
      My ComputerSystem Spec
  6.    05 Sep 2016 #6
    Join Date : Jun 2015
    Posts : 866
    Win 10 Home
    Thread Starter

    cheers, get back to you
      My ComputerSystem Spec
  7.    05 Sep 2016 #7
    Join Date : Jun 2015
    Posts : 866
    Win 10 Home
    Thread Starter

    I did the Safe Mode, more than once - no difference. So I reload FF and clicked on refresh, it did its thing and then I closed it

    went into 5 sites where password is required, logged in then closed it. Then went back in by clicking the shortcut and it worked fine in each case. So it appears the refresh option did the correction.. So will try some more later .................

    edit: just tried it again with this site and I was already logged in!!! Kudos, whatever that is, to Moxie
      My ComputerSystem Spec
  8.    05 Sep 2016 #8
    Join Date : Aug 2015
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)

    Excellent news. I'm glad you were able to resolve your issue.

    Thanks for taking the time to let us know.

    Cheers,
    MM
      My ComputerSystem Spec

 


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