Problem with digital certificates since Anniversary Update

DaveinSpain · 04 Sep 2016

HI
Since performing the Anniversary Update 3 days ago, I have been unable to access my digital certificates used for identification and signing emails.

When I try to access a site that I need the certificate for, I now get the message that no certificate has been received and in Windows Live Mail, the Signature icon is greyed out and I can't sign the emails. Everything worked fine on Thursday, a few hours before the update and the same certificates work correctly on my wife's Windows 7 machine.

The certificates all appear correct in the Certificate Store.

Anyone have any ideas, please?

Thanks

Dave

Edit. I have just spent an hour checking the certificates and their locations. These are all correct, so I assume that the system is looking for them inthe wrong place. Any suggestions. Microsoft insist it is 3 different web sites and Windows Live mail that have the problem not Windows 10, although they had no answer for why everything still works as it should under Windows 7

tuckswood8 · 04 Nov 2016

I have the same problem.
Getting the digital certificate was a long process involving visiting various local government offices.
Now for some reason when I click the link my compuer is looking in the wrong place.
my certificate is still in the certificate store.
There needs to be an answer to this problem.

DaveinSpain · 04 Nov 2016

tuckswood8 said:

I have the same problem.
Getting the digital certificate was a long process involving visiting various local government offices.
Now for some reason when I click the link my compuer is looking in the wrong place.
my certificate is still in the certificate store.
There needs to be an answer to this problem.

I eventually traced the problem to the ad-banner in my Kaspersky antivirus. Disabled that component and it now works fine. Kaspersky are aware of the problem.

Dave

tuckswood8 · 05 Nov 2016

DaveinSpain said:

I eventually traced the problem to the ad-banner in my Kaspersky antivirus. Disabled that component and it now works fine. Kaspersky are aware of the problem.

Dave

Thanks for the reply Dave. I needed my certificate urgently so I succumbed and paid 17.95€ for a one-time Reimage! This worked fine and also resolved several other glitches caused by the Anniversary update. It really isn't good enough however that Microsoft now puts out updates that we can't avoid, and then doesn't want to know about problems caused. Paul

Problem with digital certificates since Anniversary Update

Problem with digital certificates since Anniversary Update

anniversary edition problems