1. Joined : Sep 2016
    Posts : 3
    Windows 10 Pro 64bit
       02 Sep 2016 #1

    Windows 10 mail app ready to go button inactive


    I used to use Windows Live Mail 2012 but up until about a week ago, it stopped syncing my hotmail account. I got an email in May or June about upgrading to a new program or something that was taking place in July I believe, but it kept working so I didn't do anything.

    Now WLM does not sync my hotmail account, so I tried using the Windows 10 mail app. I added several different email addresses, but the ready to go button always stays inactive. I googled the problem and found a solution on the MSFT website, but it does not work. What else should I try.....you do not appear to be able to uninstall the mail app.
      My System SpecsSystem Spec


  2. Joined : Sep 2016
    Posts : 3
    Windows 10 Pro 64bit
       05 Sep 2016 #2

    Is it possible to uninstall the mail app and reinstall it?
      My System SpecsSystem Spec


  3. Joined : Apr 2016
    Manchester, U.K.
    Posts : 287
    Windows 10 Pro 64bit
       05 Sep 2016 #3

    You can still use WLMail with a hotmail account using imap & smtp rather than deltasync.
    Incoming Server name:
    imap-mail.outlook.com

    Port:993
    Encryption method: SSL
    Outgoing Server name:
    smtp-mail.outlook.com

    Port:587
    Encryption method: SSL
    Usually the mail app will automatically enter the details & set up the account, you just enter your hotmail email address & password, is the problem occurring after doing this?
      My System SpecsSystem Spec


  4. Joined : Sep 2016
    Posts : 3
    Windows 10 Pro 64bit
       05 Sep 2016 #4

    Doctor9fan said: View Post
    You can still use WLMail with a hotmail account using imap & smtp rather than deltasync.
    Incoming Server name:
    imap-mail.outlook.com

    Port:993
    Encryption method: SSL
    Outgoing Server name:
    smtp-mail.outlook.com

    Port:587
    Encryption method: SSL
    Usually the mail app will automatically enter the details & set up the account, you just enter your hotmail email address & password, is the problem occurring after doing this?
    No, I never tried to continue using WLM....I am guessing that if I set the hotmail account up with the new W10 mail app with these settings it would probably work correctly.

    These settings do appear to work with WLM though so I will continue to use it. I had to delete the account then make a new one, checking the manual config checkbox. Thanks
      My System SpecsSystem Spec


 


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