I'm trying to help out a friend who just bought a new Windows 10 laptop. His old laptop was also W10 (upgraded from W7), and although his email was from the phone company, he hated the way they had it laid out, so he used Outlook. He had pared his Outlook mail down to a few hundred he wanted to save, and he'd also created many folders in Outlook to easily access emails he's saved to those folders.
Now after setting up his new laptop, going into Outlook, entering his email address and password and letting it configure his Outlook mail, his inbox just keeps loading and loading. We finally killed the task after we saw it go over 5000 emails.
Is there any way to get just what he has on his old laptop to the new laptop?
And while those thousands of emails were populating the inbox of his new Outlook, we noticed that none of the folders he'd created on Outlook on the old laptop were showing up in the new Outlook.