Windows 10: Internet explorer bar stuck at stop of screen. Won't go away. Solved

  1.    19 Aug 2016 #1

    Internet explorer bar stuck at stop of screen. Won't go away.


    There is a bar going all the way across the top of my screen. It has the basic Internet Explorer icons (forward/back arrows, home icon, a search) and then a bunch of social media icons to the right. I don't want this there and can't find out how to remove it. Can anyone help? NOTE - I'm not talking about the task bar at the bottom of the screen. No amount of right clicking anywhere shows a menu to change this.
      My ComputerSystem Spec

  2.    20 Aug 2016 #2

    Hi, if you can't see what this is from your task manager, try installing WinSpy++ (free).
    Drag the crosshair over that bar and see if it identifies the process.

    Once done, please advise what it tells you and provide a screenshot of the mysterious bar.

    Thanks
      My ComputerSystem Spec

  3.    20 Aug 2016 #3

    Hello and welcome,

    It seems you got some Adware in Internet Explorer.

    Please download AdwCleaner and Save it to the Desktop.

    Right click on the program and choose Run as administrator.
    You'll get the Terms of Use for the program, click on I agree.
    Please click the Scan button and be patient, you can open the log after scanning and post it as attachment or clean.

    If you choose clean all active programs will be closed and your computer will be rebooted. After the reboot a logfile will open, please attach the logfile in your next post.

    The logfiles can also be found in C:\AdwCleaner.
    • AdwCleaner[Sx].txt - x is the number of scans you did, please attach the highest number, unless you cleaned.
    • AdwCleaner[Cx].txt - x is the nu mber of cleans you did, please attach the highest number.


    How is your computer doing now?
      My ComputerSystem Spec

  4.    20 Aug 2016 #4

    Okay - thanks for your help!
    Here is the screenshot of the WinSpy++ response
    Click image for larger version. 

Name:	WinSpy++.PNG 
Views:	9 
Size:	20.8 KB 
ID:	97139

    And here is the bar
    Click image for larger version. 

Name:	Bar.PNG 
Views:	0 
Size:	18.1 KB 
ID:	97140
      My ComputerSystem Spec

  5.    20 Aug 2016 #5

    Click image for larger version. 

Name:	Capture.PNG 
Views:	8 
Size:	33.2 KB 
ID:	97141
      My ComputerSystem Spec

  6.    20 Aug 2016 #6

    Yep, adware.

    This is the more straightforward approach:
    https://www.pcrisk.com/removal-guides/8245-web-bar-adware

    Whilst this is overwhelming.. but covers everything.
    Web Bar Removal Guide

    In other words, it may be awkward to remove and take some time.
      My ComputerSystem Spec

  7.    20 Aug 2016 #7

    That fixed it. Thanks guys!! I guess I should've thought of that. I've been a Mac user for a while now and just got a windows PC with Windows 10 (which I hate) and I honestly thought that was a legitimate Windows search bar. That explains why I couldn't find a setting to disable it.

    Have a great weekend !!
      My ComputerSystem Spec

  8.    20 Aug 2016 #8

    Hey,

    I think Unchecky (see link in my signature). This will uncheck unwanted stuff for you.
      My ComputerSystem Spec

  9.    20 Aug 2016 #9

    Happy you're adware free.. yes, Unchecky can help where installers present check boxes for optional 'addons'.
      My ComputerSystem Spec


 

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