Prevent deletion of email from servers

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  1. gogreen's Avatar
    Posts : 253
    64-bit Windows 10 Home ver.1607
       #1

    Prevent deletion of email from servers


    My home network includes a desktop PC (Windows 10), laptop (Windows 10), and my iPhone 6. I use Thunderbird on both the desktop and laptop, and both are set to leave email on the servers for all my email accounts, which are POP. When I view email first on the desktop or laptop and erase it there, email still appears on my iPhone. When an email arrives and I view it first on my iPhone, if I erase it from the iPhone, it doesn't appear on the laptop or the desktop PC. What setting am I missing on the iPhone so that the iPhone doesn't remove emails from their servers?
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  2. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #2

    Hi:

    What setting am I missing on the iPhone so that the iPhone doesn't remove emails from their servers?
    I guess it might help to know what the email client is on the iPhone (I presume it's Apple's version of a mail client, as I do not think there is a Thunderbird version for iOS)?

    Having said that, it seems like this a question about settings on the iPhone, rather than anything directly or indirectly related to Windows 10 or to Thunderbird?
    So, we'll probably need to wait for someone here at Tenforums.com who happens to have an iPhone.
    Until then, have you tried posting at a more general or Mac-specific computer forum, for what might be a quicker response?

    Cheers,

    MM
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  3. TairikuOkami's Avatar
    Posts : 4,657
    Windows Home Dev 21H1 x64
       #3

    IMAP would be a better choice, if your email account supports it.
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  4. MoxieMomma's Avatar
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       #4

    TairikuOkami said:
    IMAP would be a better choice, if your email account supports it.
    Good point, if the OP wants to be able to access message across multiple platforms and multiple devices.:)
    It can be a bit of a pain to reconfigure everything, but it can be done...

    MM
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  5. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #5
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  6. gogreen's Avatar
    Posts : 253
    64-bit Windows 10 Home ver.1607
    Thread Starter
       #6

    Thanks, all, for the suggestions. I should have mentioned that I'm using the default mail app in the iPhone 6 and Thunderbird on my laptop and desktop PC. No such thing as a Thunderbird app for iPhone. It seems that no matter what I do, the iPhone deletes email from the server whether I use IMAP or POP. This problem occurs with my two Comcast accounts, a Gmail account, and a Yahoo account. I've discovered that Gmail makes it difficult to use POP--it's obvious Google prefers IMAP. Still, I can't figure out why the iPhone deletes mail from the server, even when it's set not to do so.

    I apologize for the late response in this thread--I usually respond quicker.

    When I can tinker with it, I'll try again and double check the settings, as suggested.
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  7. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #7

    No apologies necessary - work on the issue when you have the time.

    Gmail requires you enable POP3: Enabling POP - Gmail Help
    Most providers prefer IMAP because you can manage mail in all folders between devices and the server
    POP3 only delivers items in the Inbox

    For POP3 setups, there's usually a setting in the eMail client that controls whether or not mail is left on the Server when it's downloaded

    This sounds fairly close to what you're trying to do
    IMAP at work to read, POP3 at home so TB will add mails to my archive? | Thunderbird Support Forum | Mozilla Support

    It doesn't directly answer the question about deleting eMail, but it might give you some ideas

    Bill
    .
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  8. Posts : 275
       #8

    IF you add the command recent: to your login details on all your devices when using POP3 it should just download the emails instead of downloading them and marking them all as read (which is why they're not arriving on your other devices.)

    So

    Login : recent:[email protected]
    Pass : Whateveritis

    instead of

    Login : [email protected]
    Pass : Whateveritis


    That's a COLON by the way between recent and john.
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  9. gogreen's Avatar
    Posts : 253
    64-bit Windows 10 Home ver.1607
    Thread Starter
       #9

    Thanks, Bill and Wullail.

    For me, I had to delete my email accounts on the iPhone and then re-create them as POP accounts--no small task. You have to enter jibberish email account credentials first so that the iPhone can't recognize them. Then it will allow you to create an account manually, choosing either IMAP or POP. If others are reading this and trying it, it's the only way to create a POP account on the iPhone 6 in the default iPhone 6 mail app--in my experience.

    I set all my iPhone mail accounts to keep emails on their servers for a month.

    In Thunderbird on my desktop PC and laptop, my emails accounts are also POP, matching the month-long "keep emails on the server" setting.

    Gmail apparently doesn't want users to use POP--its "recent" setting loads the last 25 emails. That's a royal pain for me because I keep up to date on email and I don't need to see 25 at a time.

    I tested all this last night, and this seems to work.

    Thanks, all, again.
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  10. Slartybart's Avatar
    Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #10

    Glad you got it sorted gogreen.

    I've never used the Login recent:emailaddress trick on a mail client. Did you opt to not use it then?
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