1.    09 Aug 2016 #1
    Join Date : May 2016
    Posts : 4
    10

    Constant Internet Mail pop up-please see snip


    I get a pop up with a request to enter my password to an e mail account I have not had in a long time.
    Please help me fix this. Thank you.
    Snip attached.
    Last edited by Brink; 09 Aug 2016 at 12:01. Reason: Removed image
      My ComputerSystem Spec
  2.    09 Aug 2016 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    First, it is not a good idea to show / tell your real email address on online forums, it can lead to your email address being misused. I have edited your screenshot hiding the personal information, please edit your post and replace the screenshot with this edited one:

    Click image for larger version. 

Name:	image.png 
Views:	11 
Size:	13.4 KB 
ID:	95120

    That being said, as that request for credentials comes when sending mail or checking account's ability to send email (SMTP server is for sending), it means that either the SMTP server, email address or password is wrong.

    Check the correct credentials from your email provider.

    Kari
      My ComputerSystem Spec
  3.    09 Aug 2016 #3
    Join Date : May 2016
    Posts : 4
    10
    Thread Starter

    Constant pop up from old e mail server


    Thank you Kerri
    I would never send an attachment with my e mail for the world to see.
    The snip I sent that I constantly receive is from an old ISP but the problem of the pop up box remains.
    There are no SMTP settings from this server to check since I discontinued service with this provider about two years ago.
    Attached Thumbnails Attached Thumbnails snip2.PNG  
      My ComputerSystem Spec
  4.    09 Aug 2016 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    In that case simply remove that account and you will not be asked those credentials anymore.
      My ComputerSystem Spec

 


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