IE 11 Crashing

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  1. skeetz's Avatar
    Posts : 96
    Win 10 Pro Ver 2004 Build 19041.329
       #1

    IE 11 Crashing


    Hi,

    Hoping somebody could help me with this


    Happening quite often, 5 times today, very annoying
    I don't have alot of information other then event viewer
    and sfc outcome Windows Resource Protection did not
    find any integrity violations.

    Event Viewer

    Faulting application name: iexplore.exe, version: 11.0.10586.494, time stamp: 0x5775e793
    Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f352
    Exception code: 0xc0000005
    Fault offset: 0x0000000000019353
    Faulting process id: 0x1070
    Faulting application start time: 0x01d1ee89f3db516b
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a83b6ce3\MSV CR90.dll
    Report Id: 0e82d8f1-bb95-4e96-9dcc-fb567ff41bbb
    Faulting package full name:
    Faulting package-relative application ID:

    Thanks!
      My Computer

  2. essenbe's Avatar
    Posts : 12,508
    Windows 10 Pro 1903
       #2

    I had the same problem. I tried to reset IE (Internet Explorer - Reset in Windows 10 - Windows 10 Forums) but it didn't help in my situation but it may in yours. I would suggest you try that first. What I just did today and it seems to have helped/fixed my problem is to disable then re enable it (Internet Explorer - Install or Uninstall in Windows 10 - Windows 10 Forums) try those things and see if it helps you.
      My Computers


  3. Posts : 751
    Win10 Version 20H2 19042.844
       #3

    Are you running the anniversary update 1607 ? Try to reset as essenbe suggests If not, then:

    Possible that an add-on or software may be causing the issue. Disable any add-on to see if that makes a difference. Software incompatibility should have been identified when you installed Win10, unless you have added something later.
      My Computer

  4. essenbe's Avatar
    Posts : 12,508
    Windows 10 Pro 1903
       #4

    Resetting should disable all add ons. I just did mine today, so can't say for sure, but uninstalling/reinstalling seems to have helped me. I know it has certainly made it better.
      My Computers

  5. skeetz's Avatar
    Posts : 96
    Win 10 Pro Ver 2004 Build 19041.329
    Thread Starter
       #5

    Thanks everyone for the help....I've done the reset and system restore to no avail...I have
    not checked any add-ons at this time

    Are you running the anniversary update 1607 .. No I d/l update but have not installed it

    Very frustrating and annoying
      My Computer

  6. essenbe's Avatar
    Posts : 12,508
    Windows 10 Pro 1903
       #6

    I am running 1607, 14393.10 I have found the solutions I recommended do not solve the problem, but they make it much better. I'm still testing it, but it almost seems any site that has a video crashes it. Other sites do not. But, as I said, still trying to figure out what is causing it.
      My Computers

  7. Cliff S's Avatar
    Posts : 25,550
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #7

    skeetz said:
    Hi,

    Hoping somebody could help me with this


    Happening quite often, 5 times today, very annoying
    I don't have alot of information other then event viewer
    and sfc outcome Windows Resource Protection did not
    find any integrity violations.

    Event Viewer

    Faulting application name: iexplore.exe, version: 11.0.10586.494, time stamp: 0x5775e793
    Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f352
    Exception code: 0xc0000005
    Fault offset: 0x0000000000019353
    Faulting process id: 0x1070
    Faulting application start time: 0x01d1ee89f3db516b
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a83b6ce3\MSVCR90.dll
    Report Id: 0e82d8f1-bb95-4e96-9dcc-fb567ff41bbb
    Faulting package full name:
    Faulting package-relative application ID:

    Thanks!
    It could be your Windows side by side(WinSxS) folder needs cleaning out.
    See my thread here for information on how to do it: Solved Internet Explorer Crashing - Windows 10 Forums
      My Computers

  8. skeetz's Avatar
    Posts : 96
    Win 10 Pro Ver 2004 Build 19041.329
    Thread Starter
       #8

    essenbe you are absolutely correct...it appears when I access my video playlist on you tube
    it constantly crashes...and this has never happened in the past.....something that just started
    few weeks back...in the meantime I guess I will have to live with it until there is a fix

    Cliff I will definitely try your suggestion

    Thanks to everyone for your input!
      My Computer

  9. Cliff S's Avatar
    Posts : 25,550
    Win10 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #9

    skeetz said:
    essenbe you are absolutely correct...it appears when I access my video playlist on you tube
    it constantly crashes...and this has never happened in the past.....something that just started
    few weeks back...in the meantime I guess I will have to live with it until there is a fix

    Cliff I will definitely try your suggestion

    Thanks to everyone for your input!
      My Computers

  10. tracit99's Avatar
    Posts : 569
    Windows 10 Pro 19042.622
       #10

    Not sure what is going on with IE 11 in Windows 7, 8.1 and 10. I have tried several different "fixes" but none seem to get to the root cause of the problem. I get multiple IE 11 Recover Webpage errors daily in all the versions of Windows listed above. This just started about two months ago and I have yet to find the reason this is happening.
      My Computer


 
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