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  1.    04 Aug 2016 #1
    Join Date : May 2016
    Posts : 51
    Win 10 Pro

    IE 11 Crashing


    Hi,

    Hoping somebody could help me with this


    Happening quite often, 5 times today, very annoying
    I don't have alot of information other then event viewer
    and sfc outcome Windows Resource Protection did not
    find any integrity violations.

    Event Viewer

    Faulting application name: iexplore.exe, version: 11.0.10586.494, time stamp: 0x5775e793
    Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f352
    Exception code: 0xc0000005
    Fault offset: 0x0000000000019353
    Faulting process id: 0x1070
    Faulting application start time: 0x01d1ee89f3db516b
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a83b6ce3\MSV CR90.dll
    Report Id: 0e82d8f1-bb95-4e96-9dcc-fb567ff41bbb
    Faulting package full name:
    Faulting package-relative application ID:

    Thanks!
      My ComputerSystem Spec
  2.    04 Aug 2016 #2
    Join Date : Oct 2013
    NW Florida
    Posts : 9,239
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    I had the same problem. I tried to reset IE (Internet Explorer - Reset in Windows 10 - Windows 10 Forums) but it didn't help in my situation but it may in yours. I would suggest you try that first. What I just did today and it seems to have helped/fixed my problem is to disable then re enable it (Internet Explorer - Install or Uninstall in Windows 10 - Windows 10 Forums) try those things and see if it helps you.
      My ComputersSystem Spec
  3.    04 Aug 2016 #3
    Join Date : Oct 2014
    Posts : 338
    Win 10 Home Build 1703 64bit

    Are you running the anniversary update 1607 ? Try to reset as essenbe suggests If not, then:

    Possible that an add-on or software may be causing the issue. Disable any add-on to see if that makes a difference. Software incompatibility should have been identified when you installed Win10, unless you have added something later.
      My ComputerSystem Spec
  4.    04 Aug 2016 #4
    Join Date : Oct 2013
    NW Florida
    Posts : 9,239
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Resetting should disable all add ons. I just did mine today, so can't say for sure, but uninstalling/reinstalling seems to have helped me. I know it has certainly made it better.
      My ComputersSystem Spec
  5.    05 Aug 2016 #5
    Join Date : May 2016
    Posts : 51
    Win 10 Pro
    Thread Starter

    Thanks everyone for the help....I've done the reset and system restore to no avail...I have
    not checked any add-ons at this time

    Are you running the anniversary update 1607 .. No I d/l update but have not installed it

    Very frustrating and annoying
      My ComputerSystem Spec
  6.    05 Aug 2016 #6
    Join Date : Oct 2013
    NW Florida
    Posts : 9,239
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    I am running 1607, 14393.10 I have found the solutions I recommended do not solve the problem, but they make it much better. I'm still testing it, but it almost seems any site that has a video crashes it. Other sites do not. But, as I said, still trying to figure out what is causing it.
      My ComputersSystem Spec
  7.    05 Aug 2016 #7
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,982
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Quote Originally Posted by skeetz View Post
    Hi,

    Hoping somebody could help me with this


    Happening quite often, 5 times today, very annoying
    I don't have alot of information other then event viewer
    and sfc outcome Windows Resource Protection did not
    find any integrity violations.

    Event Viewer

    Faulting application name: iexplore.exe, version: 11.0.10586.494, time stamp: 0x5775e793
    Faulting module name: MSVCR90.dll, version: 9.0.30729.9177, time stamp: 0x5615f352
    Exception code: 0xc0000005
    Fault offset: 0x0000000000019353
    Faulting process id: 0x1070
    Faulting application start time: 0x01d1ee89f3db516b
    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
    Faulting module path: C:\WINDOWS\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9177_none_08e695a3a83b6ce3\MSVCR90.dll
    Report Id: 0e82d8f1-bb95-4e96-9dcc-fb567ff41bbb
    Faulting package full name:
    Faulting package-relative application ID:

    Thanks!
    It could be your Windows side by side(WinSxS) folder needs cleaning out.
    See my thread here for information on how to do it: Solved Internet Explorer Crashing - Windows 10 Forums
      My ComputersSystem Spec
  8.    05 Aug 2016 #8
    Join Date : May 2016
    Posts : 51
    Win 10 Pro
    Thread Starter

    essenbe you are absolutely correct...it appears when I access my video playlist on you tube
    it constantly crashes...and this has never happened in the past.....something that just started
    few weeks back...in the meantime I guess I will have to live with it until there is a fix

    Cliff I will definitely try your suggestion

    Thanks to everyone for your input!
      My ComputerSystem Spec
  9.    05 Aug 2016 #9
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,982
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Quote Originally Posted by skeetz View Post
    essenbe you are absolutely correct...it appears when I access my video playlist on you tube
    it constantly crashes...and this has never happened in the past.....something that just started
    few weeks back...in the meantime I guess I will have to live with it until there is a fix

    Cliff I will definitely try your suggestion

    Thanks to everyone for your input!
      My ComputersSystem Spec
  10.    05 Aug 2016 #10
    Join Date : Oct 2014
    Hartselle
    Posts : 472
    Windows 10 Pro 16299.19

    Not sure what is going on with IE 11 in Windows 7, 8.1 and 10. I have tried several different "fixes" but none seem to get to the root cause of the problem. I get multiple IE 11 Recover Webpage errors daily in all the versions of Windows listed above. This just started about two months ago and I have yet to find the reason this is happening.
      My ComputerSystem Spec

 
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