1. Joined : Aug 2016
    Posts : 2
    Windows 10
       04 Aug 2016 #1

    Bing not working in Edge or Cortana


    Hi,

    I recently bought a new laptop that came pre-installed with Windows 10 - everything is working fine apart from I can't do anything with Bing. Doing a search from Edge or Cortana just brings up the 'hmm can't access page' error. Trying to go to www.bing.com from Edge or IE just brings an an empty screen with a search box that doesn't do anything. Every other website I go to works fine. I installed the Anniversary update yesterday but that hasn't made any difference.

    I am currently using IE with Google search and that works great - but I would like to get Bing working so that I can use Edge and Cortana.

    My laptop is an Acer Aspire Nitro with an Intel I7 core 6th generation.

    Thanks in advance
      My System SpecsSystem Spec


  2. Joined : Jun 2014
    UK
    Posts : 623
    W10 pro x64 and W10 x86
       04 Aug 2016 #2

    Sounds an odd problem. Sometimes one off site access issues can be down to DNS and router issues. Might be worth rebooting your router and flushing the DNS cache on your PC.

    Flush DNS cache in Windows 10 [solved]
      My System SpecsSystem Spec


  3. Joined : Aug 2016
    Posts : 2
    Windows 10
       05 Aug 2016 #3

    Tried the things above - no joy I'm afraid!
      My System SpecsSystem Spec


  4. Joined : Jun 2014
    UK
    Posts : 623
    W10 pro x64 and W10 x86
       05 Aug 2016 #4

    I can't really think of anything else to try for that I'm afraid...

    If I were faced with this issue I would now want to try the laptop on another access point (different router, different ISP etc)... beyond that... I'd probably make a disk image of the laptop as it stands now, and then do a factory restore to bring it back to day 1 condition and see if it works then. If it did, I would then look at clean installing the latest W10 version.

    Maybe someone else reading this has some other ideas
      My System SpecsSystem Spec


 


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