1. Joined : Feb 2016
    Posts : 8
    Windows 10
       02 Aug 2016 #1

    Can't open Mail (Microsoft Outlook 2016) icon in Control Panel

    Hi there

    After upgrading from Windows 7 to Windows 10, we are having an issue on one of the device in relation to opening Mail (Microsoft Outlook 2016) icon in Control Panel. It didn't open the window Mail Setup - Email accounts, Data Files, and Show profiles etc etc.

    BTW ... we are using Microsoft Office 365 online services and download from MicrosoftOnline.com

    What I've done so far:
    1. After the upgrade, all Office not working (Excel, Word etc etc)
    2. Uninstall from Program and Features >> Didn't work
    3. Force to unstalled manually via Microsoft Tool >> Complete remove
    4. Reinstall Office 2016 >> Mail icon didn't work
    5. Do Office Quick Repair >> Mail icon didn't work
    6. Do Office Online Repair >> Mail icon didn't work
    7. Uninstall and reinstall Office 2016 >> Mail icon didn't work

    Any ideas?
      My System SpecsSystem Spec

  2. Joined : Oct 2016
    Posts : 1
    Windows 10 Pro
       12 Oct 2016 #2

    Same problem here. I've tried many things with no luck. Any solution found?
      My System SpecsSystem Spec


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