1.    31 Jul 2016 #1
    Join Date : Jul 2015
    Posts : 143
    Windows 10 32 Bit

    Internet banking - Why cant I ...............

    I use my banks internet facilities. Until approx 6 months ago I successfully used my google chrome browser to get me to the bank home page. Having entered the required information, it often tells me that connection has failed or site unavailable, which is a pain. This happens about 60/70% of the time (Day or Night)

    If I use internet explorer - it connects without problems each time. Is there something obvious here that I have failed to configure, or possibly a box that should be ticked?
    Thanks in advance for your input.
      My ComputerSystem Spec
  2.    31 Jul 2016 #2
    Join Date : Dec 2013
    Posts : 978
    Windows IP 17074

    Have you tried incognito mode to log in to your bank account?
    Browse in private with incognito mode - Chrome Help
      My ComputersSystem Spec
  3.    31 Jul 2016 #3
    Join Date : Jul 2015
    Posts : 143
    Windows 10 32 Bit
    Thread Starter

    good thought, tried immediately after reading your comment, but no change regrettably.
      My ComputerSystem Spec
  4.    31 Jul 2016 #4
    Join Date : Jul 2015
    Posts : 419
    Windows 10 Pro 64bit v1709 build 16299.15

    your credentials may have expired i.e. password...
      My ComputerSystem Spec
  5.    31 Jul 2016 #5
    Join Date : Aug 2014
    Forever West
    Posts : 4,117
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    If IE works it could be in how the site is created/coded. I've seen that happen in my area where some browsers weren't supported by the banks' Web site. Their IT dept. should be of help.
      My ComputerSystem Spec
  6.    01 Aug 2016 #6
    Join Date : Jun 2015
    Posts : 2,263
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    Try resetting Chrome to defaults or reinstalling Chrome?
      My ComputersSystem Spec


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