Internet banking - Why cant I ...............


  1. Posts : 253
    Windows 10 64 Bit
       #1

    Internet banking - Why cant I ...............


    I use my banks internet facilities. Until approx 6 months ago I successfully used my google chrome browser to get me to the bank home page. Having entered the required information, it often tells me that connection has failed or site unavailable, which is a pain. This happens about 60/70% of the time (Day or Night)

    If I use internet explorer - it connects without problems each time. Is there something obvious here that I have failed to configure, or possibly a box that should be ticked?
    Thanks in advance for your input.
      My Computer


  2. Posts : 1,261
    Windows 11 (22581.100)
       #2

    Hi,
    Have you tried incognito mode to log in to your bank account?
    Browse in private with incognito mode - Chrome Help
      My Computers


  3. Posts : 253
    Windows 10 64 Bit
    Thread Starter
       #3

    Thanks..........
    good thought, tried immediately after reading your comment, but no change regrettably.
      My Computer


  4. Posts : 472
    Windows 10 Pro 64bit v1803 build 17133.73
       #4

    your credentials may have expired i.e. password...
      My Computer


  5. Posts : 12,412
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #5

    If IE works it could be in how the site is created/coded. I've seen that happen in my area where some browsers weren't supported by the banks' Web site. Their IT dept. should be of help.
      My Computers


  6. Posts : 7,084
    Windows 10 Pro 64 bit
       #6

    Try resetting Chrome to defaults or reinstalling Chrome?
      My Computers


 

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