Seeing older items in Mail for Windows 10

Hello all

Can you help me please? I have recently started working from home and am using Mail for Windows 10.

There is just one problem - I cannot see older items - items shown in folders only go back about a month

Is there anyway of seeing older items please?

Thanks in anticipation
Vicki

strollin said:

You need to go into Settings (Gear icon in lower left of screen), then Manage Accounts, select the mail account you wish to change, then "Change mailbox sync settings". The default is to sync only the last month but you can change it to "any time" to get everything synced.

Just had a look and Sync settings are "off" and the button to change them is greyed out

Does the button not turn blue when you click on it ?

Vicki said:

Just had a look and Sync settings are "off" and the button to change them is greyed out

insulator17 said:

Does the button not turn blue when you click on it ?

No, the button is greyed out and unusable