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  1. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #1

    All website logons lost when powering up the computer


    I am not sure if this is a win 10 issue or a browser issue.

    I use the latest IE on my system running win 10 home 64 bit.

    Whenever I power up the computer, all my logon details for every website are lost and I have to manually logon to each website that I am a member of and visit.
    This must be a cookie issue but I am at a loss as to what is clearing the cookies either on shut down or powering up.
    I have checked all the usual suspects in 'Internet Options' and all seems fine there.

    Is there anything else specifically within win 10 can cause this? I have looked, but I cannot find anything that needs either enabling or disabling.

    My next step is to try another browser such as Firefox, but I prefer IE.
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    PA, USA
    Posts : 462
    Windows 10 Pro (Mix of Builds) / Linux Mint
       05 Jul 2016 #2

    My gut reaction is browser itself, however not of "cookies" but the logon database.

    I would recommend Chome myself ...
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #3

    RWOne said: View Post
    My gut reaction is browser itself, however not of "cookies" but the logon database.

    I would recommend Chome myself ...

    The strange thing is, that I also use IE on another computer which is running win 10 Pro, not 'home' as this one is and that doesn't have the same problem.

    I shall keep looking for the answer, but I do suspect that I will have to dump IE for good. I am sure that Msoft are deliberately slowing it down anyway to try and force everyone to use Edge which I don't like.
      My System SpecsSystem Spec

  4.    05 Jul 2016 #4

    dogman said: View Post
    I am not sure if this is a win 10 issue or a browser issue.

    I use the latest IE on my system running win 10 home 64 bit.

    Whenever I power up the computer, all my logon details for every website are lost and I have to manually logon to each website that I am a member of and visit. This must be a cookie issue but I am at a loss as to what is clearing the cookies either on shut down or powering up.
    Do you have cookies set to automatically delete, or are you running Ccleaner? If you are running Ccleaner you must specify which cookies you want saved.
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #5

    No CCcleaner installed.

    Cookies are NOT set to automatically delete upon closing browser.
    I want to be able to access my usual websites of which I am a member without having to re-enter details every time I visit after powering down the computer.
    I have checked all the usual suspects and even tried a default reset in Internet options to no avail.

    Every setting seems to be correct but still the problem persists.
    I am really confused. I will find the solution eventually as I am not one for giving up.
      My System SpecsSystem Spec


  6. Joined : Jul 2014
    UK
    Posts : 16,465
    Windows 10
       05 Jul 2016 #6

    Have you checked in Credential Manager in the Control Panel

    This should hold your usernames and passwords that IE stores
      My System SpecsSystem Spec


  7. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #7

    paulsalter said: View Post
    Have you checked in Credential Manager in the Control Panel

    This should hold your usernames and passwords that IE stores

    No, where exactly is that?
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #8

    OK, found that and nothing is stored there.
      My System SpecsSystem Spec


  9. Joined : Jul 2014
    UK
    Posts : 16,465
    Windows 10
       05 Jul 2016 #9

    That sounds to me like it could be the problem, unfortunately i am not sure how to fix issues with this, I have looked in the past but didnt get very far

    Is the Service running ok for it, should be called VaultSVC

    Just to check something, can you do the same on the other computer and see if Credential Manager has all your data
      My System SpecsSystem Spec


  10. Joined : Jul 2016
    Posts : 11
    Windows 10 64 bit Home & Pro
       05 Jul 2016 #10

    paulsalter said: View Post
    That sounds to me like it could be the problem, unfortunately i am not sure how to fix issues with this, I have looked in the past but didnt get very far

    Is the Service running ok for it, should be called VaultSVC

    Just to check something, can you do the same on the other computer and see if Credential Manager has all your data

    Other computer running pro 64 bit is the same but no problem with website cookies.
    VaultSVC is running on both computers.
      My System SpecsSystem Spec


 
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