windows live 2012 inbox disappeared


  1. Posts : 10
    windows 10
       #1

    windows live 2012 inbox disappeared


    Windows 10, Windows Live Mail has been working great. Booted computer up this morning, and the INBOX folder is missing. All other folders intact. ???
      My Computer


  2. Posts : 2,048
    Win10 1809
       #2

    Try deleting the account and setup a new one using IMAP type not Hotmail type , this is working for me .....

    see this thread for settings

    New Outlook.com and Windows Essentials Live Mail (WLM)
      My Computer


  3. Posts : 10
    windows 10
    Thread Starter
       #3

    Thanks for the reply.
    I wish to keep Live Mail due to the abundance of folder settings.
    When the Inbox disappeared, did it take all the current email messages with it? Any way to get them back? The archived messages are still where they are supposed to be, and all older messages (older than 7 days) have been archived.
    Thanks.
      My Computer

  4. topgundcp's Avatar
    Posts : 2,616
    MintMate19x64 Win10Prox64
       #4

    Right click on the Email Account and select "Show or hide Folders..." to make sure that you did not hide it by accident.

    Normally, Email Messages are stored with extension .eml under:
    C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail\Email Account
    You can check if they are still there.
      My Computer


  5. Posts : 10
    windows 10
    Thread Starter
       #5

    topgundcp said:
    Right click on the Email Account and select "Show or hide Folders..." to make sure that you did not hide it by accident.

    Normally, Email Messages are stored with extension .eml under:
    C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail\Email Account
    You can check if they are still there.
    When I right click the email account, I don't get "show or hide folders" as an option. And when I attempt to enter "C:\users" there is no choice for "logon". ???
      My Computer


  6. Posts : 2,048
    Win10 1809
       #6

    You can not Show and Hide Folders unless the Account is Setup as IMAP .......something you need to do anyway before June 30 if you want to continue using WLM as m$ has stopped the DeltaSync Protocol from working , so WLM>Hotmail Account setting will no longer work to sync emails and the Calender. IMAP will give you synced mail again but not the Calendar.

    The Mail should all still be On Outlook.com , it missing in you inbox maybe due to them upgrading the servers I mentioned above , but not sure as I have never had the whole folder disappear.

    Just sign into you Hotmail account at Outlook.com and have a look, when you set WLM to IMAP it should bring it all down again....worked fine for me On Monday.
      My Computer



 

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