1.    23 Jun 2016 #1
    Join Date : Aug 2015
    Posts : 10
    windows 10

    windows live 2012 inbox disappeared


    Windows 10, Windows Live Mail has been working great. Booted computer up this morning, and the INBOX folder is missing. All other folders intact. ???
      My ComputerSystem Spec
  2.    23 Jun 2016 #2
    Join Date : Jun 2016
    Posts : 1,474
    Win10 1607

    Try deleting the account and setup a new one using IMAP type not Hotmail type , this is working for me .....

    see this thread for settings

    New Outlook.com and Windows Essentials Live Mail (WLM)
      My ComputerSystem Spec
  3.    24 Jun 2016 #3
    Join Date : Aug 2015
    Posts : 10
    windows 10
    Thread Starter

    Thanks for the reply.
    I wish to keep Live Mail due to the abundance of folder settings.
    When the Inbox disappeared, did it take all the current email messages with it? Any way to get them back? The archived messages are still where they are supposed to be, and all older messages (older than 7 days) have been archived.
    Thanks.
      My ComputerSystem Spec
  4.    24 Jun 2016 #4
    Join Date : Jul 2014
    San Jose, California
    Posts : 2,196
    Ubuntu14.04x64 MintMate17x64 Win10Prox64

    Right click on the Email Account and select "Show or hide Folders..." to make sure that you did not hide it by accident.

    Normally, Email Messages are stored with extension .eml under:
    C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail\Email Account
    You can check if they are still there.
      My ComputerSystem Spec
  5.    24 Jun 2016 #5
    Join Date : Aug 2015
    Posts : 10
    windows 10
    Thread Starter

    Quote Originally Posted by topgundcp View Post
    Right click on the Email Account and select "Show or hide Folders..." to make sure that you did not hide it by accident.

    Normally, Email Messages are stored with extension .eml under:
    C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail\Email Account
    You can check if they are still there.
    When I right click the email account, I don't get "show or hide folders" as an option. And when I attempt to enter "C:\users" there is no choice for "logon". ???
      My ComputerSystem Spec
  6.    24 Jun 2016 #6
    Join Date : Jun 2016
    Posts : 1,474
    Win10 1607

    You can not Show and Hide Folders unless the Account is Setup as IMAP .......something you need to do anyway before June 30 if you want to continue using WLM as m$ has stopped the DeltaSync Protocol from working , so WLM>Hotmail Account setting will no longer work to sync emails and the Calender. IMAP will give you synced mail again but not the Calendar.

    The Mail should all still be On Outlook.com , it missing in you inbox maybe due to them upgrading the servers I mentioned above , but not sure as I have never had the whole folder disappear.

    Just sign into you Hotmail account at Outlook.com and have a look, when you set WLM to IMAP it should bring it all down again....worked fine for me On Monday.
      My ComputerSystem Spec

 


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