New
#1
account blocked then suspended
My Outlook.com experienced both yesterdy. I did nothing wrong, have checked for malware and followed all the steps to be normal. I was told I was unblocked then when I sent an email it said I am suspended. After an hour on the phone, to no avail, I tried this am and after verifying I was normalized.
Someone was trying to access my account was the message that popped up.
Has this happened to you and why does this happen if you follow the rules?
What can I do to prevent this? I read about 2 step verification but this does not seem to help in this situation.
Thanks for listening,
Peter